My printer stopped printing mag & yel. The blu & blk work fine. I tried replacing the cartridge & have cleaned MANY times, but stil no mag or yel comes through.
Replace ALL carts with new ones.
press menu then start bk-copy then fourtimes arrow up quickly one after another. machine turns to maintenance mode.
press 7 then 6 then 4 then start bk-copy.
machine will initiate the carts and refresh ink in tubes and ph and do some special power cleaning.
when finished press 7 then 6 then 3 then start bk copy.
machine will do a power cleaning.
when finished press 9 then 9 to leave maintenance mode.
run a test print.
If you cant see any yellow and/or magenta the ph is defective and needs replacing (this happens mostly because of generic ink which contains the wrong chemical mixture to keep the ph alive).
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