HI
RESET TO FACTORY SETTINGS AND TRY AGAIN.
Check that the ribbon / media are correctly fed through the rollers. Probably because the sensors cannot see the label gaps because the ribbon is in the wrong place.
704 status codes:
Printer has not sensed a supply mark within the specified
number of inches.
There can be a couple of causes for this. Please make sure that you have the correct size labels for the formated pcl stream that you are sending to the printer, make sure that the supplies are loaded and the the printer is configured correctly.
When the printer is told that you should have a 4 inch long label, and it has not sensed the index mark, it will try over several more inches to look for that index mark.
Resetting the printer to factory defaults voids the warranty, so please do not do this unless instructed by a Paxar/Avery Dennison support technician. Even after a reset, the printer may need to be configured, and could be avoided by a 5 minute call with one of their support reps.
Be well and good luck. If you still don't get satisfaction to addressing your issue, let me know.
Prepare your printer. Make sure the power is on and the drivers are installed correctly on your computer.
Wait for printer to stop. Make sure your printer is idle or ready or waiting for paper to be loaded. Don't load labels when your printer is already printing or running an operation.
Prepare your labels. Make sure they are all facing the same way and are right side up. The label side should be face up. Many labels have an up and a down as well, look for a "this side up" or "load this way" indicator. Or take a look at the print preview before you print and make sure your labels will be fed correctly.
Find the correct paper tray. Some printers have manual feeds and automatic feeds. Refer to your manual to find out which one you should use for labels. If you are going to use the manual feed, follow the manual's instructions. However, most printers will use the automatic feed, so read on.
Align the paper guide. This is a moveable piece on the paper tray. There should be markers for the width of your paper. Standard pages are 8.5 inches. Move the marker so your labels will fit.
Load your labels. Place your labels in the tray so it touches the immoveable side of the paper guide. Slide the paper guide over to touch the other side if it is not already close. Do not bend the labels by pushing in too far.
Find the paper thickness lever. Try looking under the door that lets you change the cartridges. Or search around on the back or side. Check your manual, too.
Set your paper thickness level. Usually you'll use the standard size. However, your printer may need to use a thicker setting. Check your manual.
Change your media type. In your printer settings, find the media type option. You can access settings by clicking properties or settings on the print dialog right before you print. Select "labels."
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