Cant boot up

Internal memory was damaged when dropped.. OR the SD card if it has one. Replace the sd card and copy data over from back up

viras availabl

hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.

http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Red cross issue:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Red cross issue:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Ah, another case of the Red X. No worries, it can be fixed. Most likely your connection was interrupted during an installation or removal of software features. Follow this guide to get your TomTom back up and running.

Try to reset the unit with a paperclip,
look at the bottom of the unit...

Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
Aldo