My traveler dv 5000 hd camcorder wont turn on but when connected by usb cable to my pc i can view the pictures on it , is there a reset button or another solution

Turn the power switch on your camcorder to "Off." Connect the USB cable that came with the camcorder to the USB port on the camcorder. If you are using the DV cable, connect one end of the cable to the computer first. Put the other end of the USB cable into the USB port on your computer. If you are using the DV cable, connect it to the camcorder. Power on your camcorder. Wait while your computer recognizes the attached JVC GR-D270U camcorder. Typically you will get a pop-up on your screen asking how you want to proceed once the camcorder has been recognized. Open your video editing software, such as Adobe Premiere, Roxie, iMovie or Windows Movie Maker. Import, or capture, the video from the camcorder to your computer using the video editing software. For example, in iMovie you click on "File," then "Import from Camera" to download the movie from your camcorder to the computer.

First, you need a Firewire connection (also called IEEE 1394). Most of PC computers don't have it, including mine. I bought a cheap Firewire card and installed it into an empty PCI slot, costed about $15.
I hope you don't have the USB cable and the firewire cable plugged into your computer at the same time. That can break things.

With the firewire cable plugged into the DV port of the camcorder and the firewire port of the computer and the camcorder is in Play mode (and plugged into the wall AC power with the power adapter), are you saying that when you launch MovieMaker and "Capture", the video camera is not recognized?

There are only two conditions that can cause this:

1) The firewire400 port on the computer is not working properly (how do you know it is working?). If you are using Vista Home Basic, chances are good that the IEEE1394a firewire port drivers were never loaded... so, that will be your first step. Get that port working and you'll be ready to go.

2) The DV port on the camcorder is not working properly. This could be for several reasons, but lets hope the DV port was not fried if you ever had the USB and firewire connections to your computer at the same time... Reset the camcorder to factory defaults by disconnecting all cables, removing the rechargeable battery and removing the little date/time button battery inside the camcorder. Wait for about 20 minutes. Put the button battery back in, then put the rechargeable battery back on. Set the date and time. Connect the firewire cable to the DV port, connect the AC power adapter to the wall, connect the other side of the firewire cable to the firewire port on the computer, launch MovieMaker - will it "Capture" from the video tape?

Anyone you know nearby with an Apple Macintosh and iMovieHD? You will need a 4-pin to 6-pin firewire cable and the AC power adapter. If it works with the Mac, we know it is not the camcorder's DV port. If it does not work, chances are good the camcorder's firewire port is bad.
Hope this was helpful?

Option 1:

If you want to use the USB cable to connect the Camera to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

Option 2:

(Applicable for Windows XP Operating System only):

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.

Option 3:

If you are using an i.LINK cable then:

The Camcorder will flash the DV IN message as soon as the i.LINK/Firewire cable is connected to the Camcorder.

If you are getting the DV IN message then it indicates that the Camcorder recognize the connection.

If you are not getting the DV IN message as soon as the i.LINK cable is connected with the Camcorder then the issue may be with either the Camcorder or with the i.LINK cable.

Try resetting the Camcorder or try with different i.LINK cable. Locate the RESET button behind the LCD screen of the Camcorder. (You will be able to locate the RESET button by opening the LCD Screen. The Camcorder should be switched ON when you reset the unit. Press the RESET button using a sharp-pointed object).

NOTE: Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.

If the issue still persists after resetting the Camcorder and with different i.LINK cable then your Camcorder requires service to resolve the issue.

Good Luck!!!!!!!!!!!!!!!

The Camcorder will flash the DV IN message as soon as the i.LINK/Firewire cable is connected to the Camcorder.

If you are getting the DV IN message then it indicates that the Camcorder recognize the connection.

You can use any video capturing software like Windows Movie Maker to transfer the video from the Computer.

Refer this link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

If you are not getting the DV IN message as soon as the i.LINK cable is connected with the Camcorder then the issue may be with either the Camcorder or with the i.LINK cable.

Try resetting the Camcorder or try with different i.LINK cable. Locate the RESET button behind the LCD screen of the Camcorder. (You will be able to locate the RESET button by opening the LCD Screen. The Camcorder should be switched ON when you reset the unit. Press the RESET button using a sharp-pointed object).

NOTE: Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.

If the issue still persists after resetting the Camcorder and with different i.LINK cable then your Camcorder requires service to resolve the issue.


Good Luck!!!!!!!!!!!!!!!

Hi there, found the following cable on ebay - the picture clearly shows both ends so you can verify that it will plug into your camcorder. 
http://cgi.ebay.com/For-JVC-Camcorder-Mini-DV-to-PC-Computer-USB-Lead-Cable_W0QQitemZ350183177004QQihZ022QQcategoryZ139969QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

The USB cable is only for downloading still pictures from the camcorder. I don't know of any way to download movie unless you have a computer with the necessary IEE1394 (DV) terminal. Sucks as I have a Macbook Pro and can't download the video!

Just the ticket !

if you want to transfer the video to the computer, I use a firewire cable that I had to buy separately, make sure ur computer has a firewire port. The usb cable is only good for downloading pictures.

Hi, Beside the dv cable, your PC must have a firewire card. USB connection is no good to transfer video to your PC. I have no problem with windows XP. See http://www.videohelp.com/. good luck

you can install picture package software which comes any ofusual sony cybershot digi cam. I think that might work..try that and revert back to me.