You need to have your chassis repaired by www.buggypitstop.co.uk we repair and service bugaboos
You need to clarify your question. Not sure if you mean the handle extension lock or the handle release.
You have a problem with your locking mechanism I've posted my How to repair many time on this site but you can email me on [email protected] and I'll send you a copy as a word doc compete with pictures. But first try LUBRICATING On the inside of the handles where the handle joins the plastic hub there's a slot in the plastic. In the slot you'll see a wire rod. Spray it with silicon lubricant till it starts to drip out the hub than work the release button repeatedly then wipe down with a rag. Bugaboo supply a small can of silicon spray or you can buy a better value full size can from any hardware store.
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