Paper stuck - Samsung ML2010

It appears to be known problem and the fix is to replace the pickup roller. The problem as you noticed is that it has dried out.

https://www.google.com/search?q=HP3390+picks+up+3+pieces+of+paper

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May be it is your toner problem try toclesan it nd also change it.
If roblem still occurs then servece your printer and clean its pars with iso propile.

Hi!
It is due to the paper pick-up roller. When the rollers get dirty or worn-out, the printer fails to pick the paper, which results in paper jam. So, remove the paper tray and toner cartridge and locate the paper pick up roller in the middle. Clean it with luke-water and lint-free cloth. I hope this would fix the issue

Hope this helps! Good Luck!
CreativeTECH

Hi. Kelly,
I think the issue is the due to paper pick-up roller. When the rollers get dirty or worn-out, the printer fails to pick the paper, which results in paper jam etc.. So, remove the paper tray and toner cartridge and locate the paper pick up roller in the middle. Clean it with damp (with luke-warm water) and lint-free cloth. I hope this would fix the issue. If the Roller is damaged or worn out, it needs to be replaced.

Hope this helps! Good Luck!
CreativeTECH

This is sort of scenario is usually caused by dust inside the printer. Dust has a way of preventing the sensors from detecting paper. Also it prevents the rollers from having a firm grip on the paper while picking paper. Sometime one side grips well and tries to pick the paper while the other doesn't resulting in a jammed. I will suggest you get a long handle brush and try to reach as far inside the printer as possible and brush (from the back and front). If you have a blower you may also use it to blow well into the interior of the printer (If you do not have a blower the brushing will still do if you do it well.) This, if properly done should do it. Brush especially the rollers etc.

Make sure you have put enough paper in paper tray. Printer will not pull paper if not enough. (more than 10 sheets) hope it works. : )

Hello sir; Replace paper pick up roller and feed roller.

3 possibilites.

1.. the paper pick up rollers are jammed
2. you have a small piece of paper stuck inside
3. pickup roller gearsor solenoid are damaged

Try this Take out paper tray. Remove Toner cartridge Stand printer on its back so that you can see the pick up wheels/roller They should/could be on a removable rod/axle Pop it out and give a gentle rough up with a fine emery/nail board Re assemble - make sure the rod/axle is snapped it tight and correctly linked up re plug in - try it out. Failing that check the makers tech help on the web site.

If your priter is showing a 241 paper jam and the paper stops in the paper tray or lower front, then you can replace the pick rollers to fix this problem. If the paper stops in the middle, then check to make sure the sensor flag in the middle left of the printer is clean and in place. If the jam is in the back of the printer then check the fuser rollers to make sure that they are rolling when the printer starts to print, check the exit sensors on the fuser, there are usually two flags, one on each side of the fuser. If there is no paper stuck in the printer, then make sure that all sensor flags are up and not stuck halfway down. Or check for dust in the sensors.