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My problem is exactly like the one chrisn569 on Dec 21, 2009 related to you. I bought Roxio Creator 2010 and it installed fine the first time but now I can't uninstall. I tried to repair it with the disc wizard but am now getting a message '' setup encountered an error during installation. Error Code = O4C7 '' I also received '' Internal error 2753. CP Monitor.exe. ODF9F8F7_C930_457D_A621_BD6990E3A9A7 '' It seems to incur the error at removing CinePlayer. Unfortunately the original problem appeared when I tried to run the disc burning function and as I have uninstalled it I don't know what the original problem message was. Advice received at that juncture was to reinstall. I have tried cleaning up the registry with RegCure, running setup with all startup items disabled. My computer is a Dell Dimension 4600. I am running Windows 7.
Re: My problem is exactly like the one chrisn569 on Dec...
Running the RegCure won't help. Use RevoUninstaller to remove the entire program (Roxio) as Revouninstaller will show you all the registry entries which you can delete it very easily.
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If you are getting the error at startup, roxio service might not started or disabled. What you can try to do is to enable all roxio service. refer to the steps below.
- click start > run
- type services.msc
- look for all roxio service i.e roxwatch.db
- double click it then select the startup type to automatic
- save the changes then restart computer
Creator 2010 requires a minimum of Windows Vista Service Pack 1 for
installation. You can either perform a Windows Update
(recommended) or install Service Pack 1 for Vista here.
Installing on a Windows 7 computer
The issue might be caused by the Creator 2010 setup package running in
Windows Vista compatibility mode on Windows 7. Please use the following
steps to turn off Vista compatibility mode for the Creator 2010 setup
package:
Right-click on the setup package and choose Properties.
Click on the Compatibility tab in the Properties window.
In the Compatibilitymode section, uncheck the
box that is labeled Run the program in compatibility
mode for Windows Vista.
I can't find the Roxio Burn on my computer. I keep using the shortcut on desktop, but it keeps popping up that the shortcut isn't useful if not installed. But it came installed on my computer when I bot the computer a month ago, and I have actually used it to burn a couple of cd's, but I can't locate it now. What is the problem?
Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7. Roxio Creater 9 is not listed as compatible with Windows 7
The following are from the Roxio site: The following products have been designed to be Window 7 compatible (as of January 2010):
Roxio Creator 2010
Roxio Creator 2010 Plus
Roxio Creator 2010 Special Edition
Roxio Creator 2010 PRO
Roxio Easy LP to MP3
Roxio Burn
Roxio CinePlayer BD
The following products have been UPDATED to be Windows 7 compatible (as of January 2010):
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