Hi, Do you see the speaker icon on the bottom right of the task bar? If you dont see it, it means you need the driver for the sound card. In that case go to toshiba's website http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp and under downloads - select the correct model and download the driver for the sound card. If you DO see the icon and it's not muted or anything, that means it could be the speakers but I highly doubt so. I hope this helps
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