Question about Sumvision Sempra PRO Digital Media Player

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Sumvision cyclone not working

I have sumvision cyclone multimedia player, i have put a 500gb drive in it. however the power appears not to work and my pc doesn't even recognise it exists, so can not format could you help me please?

Posted by sozboutit on

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Anonymous

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I am having the same problem.

can anyone explain.

Power tries to turn on but fails to come up with screen that says HELLO.

It just flickers on for a second and then powers down straight away.

Posted on Feb 08, 2011

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From this and several other posts you made on this device (I assume you are the same Anonymous poster), it appears you do not have a formatted hard drive installed in the unit, or you didn't know the computer is treating it as an external drive (even if it calls it an "unknown" USB device. Your computer is looking for the file system in the enclosure. The directions for finding the unit from a Windows computer (written for the mkv, not the mkv 2, but they would probably work the same) are given in the review article linked below. Note: if you don't find any "Unallocated" disk, look in "My Computer" for a drive that isn't your internal hard drive or other usual device. Probably all you have to do is save your media files to this drive and they will be available to play on your A/V system.

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Try a program like Video Inspector to see formats of different files.
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Sumvision Cyclone Latest Firmware Update
Latest release of firmware to fix customer who may be experiencing "menu" problems or large HDD problems:
Please download the .zip file from the link below:

http://www.digitalpromo.co.uk/images/cyclone%20upgrade.zip

Then follow these easy installation instructions:

Info: Hard drive must be either new or contain very little data for this update to work.

1.) Extract the file

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3 .) Power the device on, go to the "setup" section, and click the upgrade firmware

Regards
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see this link

http://docs.google.com/Doc?id=dgcfqncj_0cnqvx5gt
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