I have purchased a Logitech quick cam 10.0a and i installed it but when i connect the cam i am getting an error saying that the software has not passed windows logo testing, could someone please help me, i then went and purchased another Logitech quick cam v11.1 and i am still having the same problem, hope to hear from someone, thank you

According to the logitech website http://www.logitech.com/en-gb/435/5863?section=downloads it is not compatible with a mac, I would take it back.

Logitech has their software drivers on their website, under the Support tab, under webcams.

Click off on the FOUND NEW HARDWARE and continue the installation.
If you have further problems, let me know and I'll assist you to get it going.
Hope this helps. Bud

http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

Go there for webcam downloads. Unless you have a really old webcam, the software should be there.

Hi, Please uninstall any logitech software version present on your OS (if available) - Then please proceed to clean boot. ( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 ) -> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device. -> Go to device manager -> Delete all the USB HOST CONTROLLER -- All of them -- -> The host controller might reinstall them itslef, let the computer handle the reinstallation -> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon ) -> Once reinstalled, clean boot -> Reinstall the software if available and/or plug the hardware when needed. -> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day ! J -

ACCORDING TO LOGITECH YOU NEED TO DO THE FOLLOWING TO CLEAR YOUR PROBLEM. GO TO THE MICROSOFT WEBSITE AND DOWNLOAD : WINDOWS SCRIPT 5.6 AND AFTER YOU INSTALL IT REINSTALL QUICK CAM SOFTWARE AND THEY SAY THAT THIS SHOULD SOLVE YOUR PROBLEM. GOOD LUCK! IF YOU NEED MORE HELP REPLY TO:ARCLIGHT1217!

Sounds like a faulty version. Redownload the appropriate software here:
http://www.logitech.com/index.cfm/support_downloads/downloads/&cl=us,en

and it should work fine. Good luck.

The quickcam software is about 5-7mb, the fusion is about 11-15mb.

Fusion for Vista supports 30 frames per second (4X faster than a quick cam)

goto this link and download upgrades etc, choose the OS etc.

Hi,

You can download the latest software frmo Logitech.

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software. Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.