Epson Stylus Photo R300 InkJet Printer Logo
Posted on Apr 26, 2010

I just bought an Epson R300 printer on Ebay, and there is a General Error message displayed.

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  • Contributor 14 Answers
  • Posted on Apr 26, 2010
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What does the error say?Does it say this:"A printer error has occurred, see documentation"

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The sgreen says general error, see your printer documentation for information about clearing the error.......of course I can't find the manual

Everything you need; manuals, drivers and interactive guide can be found here:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=26322&infoType=Overview


Below are two possible soultions for a General Error:

1. When a General error message appears in the display on your printer's control panel, the print head may not be able to move because of some obstruction. Follow these steps:

  1. Turn the printer off.
  2. Open the printer's cover.
  3. Gently remove any jammed paper or other obstructions from the paper path.
  4. Close the cover and turn the printer back on.
alert_note.gif Note: If you can't remove the paper or foreign object yourself, do not use force and do not disassemble the printer.

2. When a General error message appears in the display on your printer's control panel, the print head may not be able to move back and forth freely.

If your printer's ink cartridge cover is not completely closed, the print head may have trouble moving back and forth. Follow these steps:

Turn off the printer.
  1. Open the printer's cover.
  2. Press the ink cartridge cover to make sure it is completely closed.
  3. Close the cover and turn the printer back on.
Before considering other options you might to try unplugging the printer from the power supply; give it 5 - 10 minutes before plugging back in and restarting.

Hopefully this will help resolve the problem. :)
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