Epson Stylus CX6400 Error Message

you can find the manual here
http://files.support.epson.com/pdf/cx64__/cx64__qr.pdf

Do you have any other indicators such as flashing lights or similar?

My guess is that it MIGHT be a "service required" error meaning the waste pads are full in which case this guide may help..

There's a reset sequence you can follow near the end of the article which I'd try... If that solves it then you'll need to deal with the waste pads.. If not, you'll know it's something else and can report back..

Printer menu drop down.
Change cartridge prog.

If that's the only error message that you are receiving, I would recommend removing and re-installing the printer software.

pull the plug and unplug it again..or load and unload your cartridge..,or change the cartridge you using...maybe the printer don't recognize the printhead..

try this site and follow it along

http://er.epson.com:8001/start?TM=false&CMD=iSearch&CB=1886098358&LG=1&TP=NoviceCase&Q1-1-1886170412=1886170410&FI=1&firstQuestionID=Q1-1-1886170412&firstAnswerID=1886170410&category=allinone&model=cx64__&displaymodel=Epson+Stylus+CX6400&referralmodel=Stylus-CX6400&pid=C11C545001

its their support link

Link to documentation and manuals:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=25723&infoType=Overview

Sounds as though the printer is defective.
Call or email Epson Tech Support.

Go through the diagnose steps on this Epson site:

http://er.epson.com:8001/start?TM=false&CMD=iSearch&CB=1886098358&LG=1&TP=NoviceCase&Q1-1-1886170412=1886170410&FI=1&firstQuestionID=Q1-1-1886170412&firstAnswerID=1886170410&category=allinone&model=cx64__&displaymodel=Epson+Stylus+CX6400&referralmodel=Stylus-CX6400&restart=yes

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

I assume you've checked and done all the basic things like a power down and power up reset and checked to make sure all the ink cartdridges are properly installed and seated.

The user manual discusses your error message and suggests you do the following: Open the scanner unit to make sure any tape securing the ink cartridge holder has been removed; close the scanner unit/ press the ON button to turn off the CX6400, then turn it back on . If the error message still appears, contact your epson dealer or Epson tech support. If so,then you may want to get direct support and information from Epson at this website : http://er.epson.com:8001/start?TM=false&CMD=iSearch&CB=1886098358&LG=1&TP=NoviceCase&Q1-1-1886170412=1886170410&FI=1&firstQuestionID=Q1-1-1886170412&firstAnswerID=1886170410&category=allinone&model=cx64__&displaymodel=Epson+Stylus+CX6400&referralmodel=Stylus-CX6400&restart=yes


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