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Look at the door of the player. There should be a small hole on the door. stick the end of a paper clip into the hole and that should release the door. Kind of how you would open a locked bedroom door lock.
They will definately need drivers to be able to give out 100% of the performance.
You definately might have receive a disk while purchased the CD/DVD ROM.
Try that driver once and see the difference.
First go into the setup menu of your DVD player and make sure "subtitles" are turned off.
Next, put a DVD into the player and when it gets to the menu, go into the audio setup.
If subtitles are turned on, turn them off. If subtitles are turned off, turn them on and exit the menu, then go back into the menu and turn them off again. I've seen this reset this same problem on some DVD players.
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