Stuck on refresh/black screen

After putting about 20 songs onto the sansa sandsik e270 MP3 player i have, it normally went to the "refresh database" screen. it loaded about 80%, suddenly, its frozen on a black screen and it wont turn off until it dies,

so i recharge it again, but even when i try to re-charge it, it goes to the refresh database, loads about 80%, and goes back to the frozen black screen

this is the second one of the e270 that i have owned

the last one i had, had the same, i downloaded the trobule shooting softwere and that only made things worse

what do i do?!?!
PLEASE help me, i cant live without this MP3 player!

Anonymous Mar 28, 2008

thank you for your helpful suggestion

now, all 3,000+ songs i have are suddenly deleted.

but thats not your fault. sandisk makes crappy products.

but thank you very much for your help.
Anonymous Mar 28, 2008

thank you for your helpful suggestion

now, all 3,000+ songs i have are suddenly deleted.

but thats not your fault. sandisk makes crappy products.

but thank you very much for your help.

1 Answer

Jean Sintulaire

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759 Answers

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Mar 27, 2008

Jean Sintulaire Mar 28, 2008

I am sorry to hear that.I wish there was a better resolutions..Please dont forget to rate me...

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