Bissell 8920 proheat x2 brushes not turning i only noticed this after i finished cleaning.. or kinda cleaning because of the brushes ntot turning.. water comes out fine suction is fine but its not scrubbing so its not as clean as it could be. manual part works well water coming out hot. I did take it apart and cleaned off all the hairs in hopes maybe that was it.. put it together still nothing.. No idea how the belts should look onit and i cant find a picture or a video showing how belts look on it.. did notice on one side the belt goes from the bottom to the top roller and ont he other side only on the bottom roller it doesnt come all the way up to the second roller. hope this was enough info

Hello,

Here's a link to a very helpful video that shows you step by step on how to access and replace the belt on your machine. When the brushes stop spinning, but the rest of the machine works fine, this is a tell-tale sign that your belt has gone bad.

Video Showing how to access and change belt:
http://www.bissell.com/VideoRating.aspx?id=1555

If you open up your machine and find that the belt is still engaged, or you replace it and this doesn't fix your problem, please feel free to use the comment form here on this repair page and I'll be happy to walk you through some more advanced diagnosing.

If you found this helpful, please be so kind and rate my repair helpful, or leave some feedback. This is really appreciated.

Chris Jones
GoVacuum.com