I washed a rug in my new washer. The rubber backing came off. there is little pieces of backing evrywhere wnd the water is slow to drain. called lg and they feel there is rubber backing in the pump. is there a way I can get to the pump and try to clean out the pump.

You need to open the water pump to see if it is clogged with any thing causing the obstruction for not draining.

That's actually DE (Drain Error) and I would never expect that on a first load unless use washed a rubber backed rug, pillow, or other item which might have given off a lot of stuff that could block up the filter, preventing pump out. (washer will not spin if water is not pumped out) Check the filter, located behind the access door on the front left bottom corner of the washer after using the small hose there to drain the remaining water out of the machine. If there was no obstruction in the filter, check for electrical problem,.... wire not connected to pump, etc. Wm2077 is an older model already. If it is new, call for warranty service and give servicer provider a copy of your sales slip to file with warranty claim.

¡æThe drain pump filter

• The drain filter collects threads and small objects left in the laundry. and rubber from rugs
Check regularly th

1. Open the lower cover cap

with a tool such as coin.

Turn the drain plug to pull
out the hose.
at the filter

Unplug the drain plug ,

allowing the water to flow out.

At this time use a vessel to

prevent water from flowing

onto the floor. When water does

not flow any more, turn the
pump filter open to the left
is clean to ensure smooth running of your machine.

Remove any foreign objects from

the pump filter . After

cleaning, turn the pump filter

clockwise and insert the drain

plug to the original place.
Close the lower cover cap

you probably didnt get it all may need to clean it out 3 or 4 x

The rug backing may have gone into the pump (the white motor thing) you might take the motor out and flush it out if it is clear and it still won't pump out the pump needs replaced.

You will have to take the hoses off between the tub and pump, and the pump and weall drain. They are packed with rubber. Oh, don't forget to clean the inside of the pump too. Run clean water through all hoses and the pump before reinstalling and you should be fine. Don't wash rubber backed rugs in washers unless you go to the laundry mat. This should be put in the maintenance guide of your washer book, but I've yet to see it.

this is something that you can fix even if your not a technical person . first you have to open the washing machine front panel or back panel , second , follow the DRAIN HOSE to where its connected to a little motor, disconnect the DRAIN HOSE , take the LITTLE MOTOR out and clean it out , it could be clogged.
it happen once and find out the person put the BATH RUG SET
to wash , the rug was so old that pieces of a rubber underneath the rugs clogged the drain , so there was no rinse and no spin.
try it , I hope it helps.

Thanks to the different postings on the net about a E20 error code I took apart my washer’s drain system ATF7000 to find. A pare of little girls underpants, one hair band, one plastic green gem, a golf ball sized wad of wrappers/stickers/???, and almost two dollars in coins. All caught up in the plastic strainer located inside the black rubber boot found on the bottom of the tub leading into the drain pump.
Here is how I did it: After emptying the washer of sloppy contents, I sucked as much of the water out with a shop-vac. I then turned the washer onto it’s left side gently using a couple of towels as a cushion (unplugging the washer and hoses first). From the bottom and back panel you can access the drain hose/pump/coin catch. With a pair of pliers you can remove the clamp holding smaller end of the rubber coin catch to the tub, with a Phillips screw driver you can remove the larger clamp of the rubber coin catch to the tub. From the back panel you again use your pliers to remove the clamp to the drain line, and finally with a Philips screw driver remove the two screws holding the pump to the bottom of the washer. Oh yah, do not forget to unplug the wire from the pump. Now pull the pump out with the black rubber boot still attached. Mark the orientation of the pump to the boot with a sharpie pen, and remove the last clamp. Now look inside the black rubber boot and gently remove the plastic basket inside, there you will find the treasures that just wasted the last hour of your time. Now reveres those steps, reinsert the half washed clothes, and enjoy your new machine.
Thanks again to everyone that has posted before me, otherwise I wouldn’t have known were to even start looking. I hope this helps someone.

Yep that rug backing has totally clogged hoses, drain pump.
will have to be dissasembled and cleaned. You could try some creative things like using air pressure to try and clear the tubes.