Printer says cover is open when its not

Hi, Try taking out all cartridges, unplug the printer a few minutes.
re plug , turn on. with ink cover open. then close cover and wait to follow the install prompts, This should reset the printer.
be sure to gently push the cartridges till each one clicks.Close cover.
Please let me know if this helps!

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Here's a comprehensive guide on How to Install Ink Cartridges in Lexmark X4200 Series All-In-One's.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

I hope this information has been helpful.

Please refer to this article - How to Set Up the Lexmark X3600 or X4600 Series All-In-One.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

What is the version of your ink cartridge? It could be that it's not seated properly in the cartridge carrier. Open the printer cover and remove the cartridges. Close the cover. Unplug and replug the printer into the power outlet in the wall to reset it. When the printer turns on, open the printer cover and reinsert one cartridge first. Close the cover. If no error, open the printer cover and reinsert the other cartridge. Replace whichever cartridge is causing the error to appear. You could also try to insert a different known working cartridge to determine if the other is faulty.

Here's an article on How to Install Ink Cartridges in Lexmark X4200 Series All-In-One's. Just follow the instructions on this link: http://bit.ly/c1bGkM.
In some cases, the ink cartridge carrier won't position itself in the middle even when the printer is on and the cover is open. Just unplug the printer from the power source. With the cover open, hold the white tape in the middle inside the printer. The other end of it is connected to the carrier. Gently slide the carrier to the center. Load the cartridges. Close the cover. Plug the printer back to power source. Thanks.

Here's an article in the Lexmark website on How to Change the Cartridges on Lexmark Inkjet and All-In-One Printers. Just click on this link: http://bit.ly/dowL0Q. The printer shown may not look exactly like your printer, however, the steps are the same. There are cases that the ink cartridge carrier won't position itself in the middle even when the printer is on and the cover is open. In this case, just unplug the printer from the power source. With the cover open, hold the solid white tape in the midde inside the printer. The other end of the tape is connected to the carrier. Gently slide the carrier to the center. Load the cartridges. Close the cover. Plug the printer back to the power source. Hope this helps.

Here's an article in the Lexmark website on How to Install Ink Cartridges in Lexmark X4200 Series All-In-One's. Just go to this link: http://bit.ly/bMEdoT. Follow the instructions.
In some cases, the ink cartridge carrier won't position itself in the middle even when the printer is on and the cover is open. Just unplug the printer from the power source. With the cover open, hold the white tape in the middle inside the printer. The other end of it is connected to the carrier. Gently slide the carrier to the center. Load the cartridges. Close the cover. Plug the printer back to power source. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks

Hello ,

Start by opening your ink cover and read the LCD screen; this will alert you as to which ink cartridge is not being recognized; make sure the cartridge that it is telling you is empty has been changed.

If the unit is still not recognizing the cartridge you have changed, follow the steps below.

1. Unplug the power cord for the printer unit.
2. Open the ink cartridge cover and remove all ink cartridges.
3. Close the ink cartridge cover.
4. Plug the power cord back in.
5. Reinstall the ink cartridges.

Make sure that your ink cartridges are full and that they are genuine brother inks; refills or generic ink cartridges are not guaranteed to work properly.

Thanks,

Pat

Hello ,

Start by opening your ink cover and read the LCD screen; this will alert you as to which ink cartridge is not being recognized; make sure the cartridge that it is telling you is empty has been changed.

If the unit is still not recognizing the cartridge you have changed, follow the steps below.

1. Unplug the power cord for the printer unit.
2. Open the ink cartridge cover and remove all ink cartridges.
3. Close the ink cartridge cover.
4. Plug the power cord back in.
5. Reinstall the ink cartridges.

Thank you,

Pat