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Posted on Apr 19, 2010
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Black line down right hand side how do i get rid

I have a phillips magic 5 fax when i copy or send a fax there is a large black line down the right hand side any idea,s how to fix it

1 Answer

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  • Expert 58 Answers
  • Posted on Apr 19, 2010
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Joined: Feb 25, 2010
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Open the original feeder of the fax and look for dirt on the platen(thin glass ) glass usually white out or postit glue clean with damp rag or isopropyl alcohol
Good luck

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I can not get rid of the black margin line of the right hand side of the faxes and copies on my canon fasphone L90

Open up the unit and clean all the scanning surfaces with a soft cloth dampened with window cleaner. Black lines is usually dirt or a piece of stuck Scotch tape.
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The ride side of my faxes and copies are black, any ideas?

Sometimes you may see vertical streaks/black lines on the faxes you receive. Either your machine's
primary corona wire for printing may be dirty, or the sending party's fax scanner may be dirty. Clean
your primary corona wire. I recommend placing the drum unit on a drop cloth or large disposable paper
to avoid spilling and scattering toner.
1. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times.
2. Return the tab and snap it into the Home position, (Caution: If the tab is not at the Home position, printed pages may have vertical stripes).
3. Reinstall the drum unit into the machine.
4. Close the front cover.
5. Plug in the power cord first, and then plug in the telephone cord.
or ask the sender to make a copy to see if the problem is with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).
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Thick black vertical line appears on the right hand side of the page

PLACE A PLAIN PIECE OF WHITE PAPER IN MACHINE AND TAKE A COPY. IF NO LINES ARE ON IT THEN THE LINES ARE COMING FROM THE MACHINE THAT IS SENDING TO YOU BUT IF U DO HAVE THE LINES THEN PRINT HEAD IS PROBABLY FAULTY OR DIRTY.
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Black line down left side of sheet, if i'm copying a page that is and i can't get rid of it no matter what i try i've changed the drum and the toner and still get a line down the whole sheet

If the received fax's are ok and there is no line; and you only get the line when you make a copy....I assume the people you send to are also getting the black line down the page,?? then the problem is in the optics...favorite is some kind of dirt, glue, or corrector fluid on the glass that the original passes over when you make the copy.
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Brother Intellifax 1" black line on right in send & copy modes

lift up your document feeder and check for something on the **** glass
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Phillips magic 5 voice dect fax

phillips magic 5 dect fax showing ''1 pending error''
cant remov e it
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Large Black streak on outbound fax/copy

1 or 2 LEDs are burned out in the scanner unit.
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When sending a fax, black lines runs thru entire fax, what to do?

Clean off the glass where the paper runs through.You have some dirt or other substance that is blocking the light for copying or faxing.
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Black line on my fax copies!

You sure can - the issue is that there is something on the thin strip of glass where the copy goes through from the feeder at the top - follow these directions and you should clear the problem right up.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00671260&cc=us&lc=en&dlc=en&product=1119598&dlc=en&lang=en
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Faxes I send are reduced in size and have series of black line down right hand side.

If its reduced in size during transmit or copy then simply place a letter size document in the feeder and close the two sliders up to the sides of the paper. If you don't close the slider up to the paper it will go into auto reduction
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