Carier Jam I get this error message after my 6 year old son was playing with the printer. I also see inside the printer I pulled out a loose narrow strip. One foot by 1/4 inch plastic, clear at the ends and shaded in the center, Thanks Jim

Please use this link to fix -

DELL fix for 0502 error code

as DELL have provided detailed instructions on how to fix this one.

Click here.

Clean the rollers. If that does not work, replace the rollers.

clean cartridge carier with a wet towel
and you can refill old ones nike this

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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hi...
1)After years of heavy use the rubber rollers which transport the paper through the printer can get a shine to them and tend to loose their grip. This causes misfeeds and blockages.

Using a damp cloth and something like Jif (slightly abrasive kitchen/bathroom cleaner) rub the rollers whilst rotating them by hand. With a clean damp cloth remove any cleaner and you should see the rubber has lost it's sheen.

Some rollers can be hard to get at but a little patience pays off. I've reclaimed dozens of printers due to be scrapped in this way.

You can also try turning the printer upside down and softly tapping it. You could be surprised at what drops out. My best to date was pieces of an illegal plant substance and a rare Chinese coin. (Yes it was returned to the owner :-)


or

2)The flashing error code that indicates a jammed printer is the digital-age equivalent of a flat tire. Sooner or later it happens to everyone, so you'd better know how to get things moving again if you want to finish your print job.
1. Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
2. Turn off the printer.
3. Remove any paper trays. Inspect them for wrinkled or damaged paper.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. (images 1 to 2)
7. If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. (Image 3)
8. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

thank you

Change ur categer and clean ur inside the printer,and delete old documents.

Yes there is some micro piece of paper is under a sensor somewhere Get serious and pull it apart, what have you got to loose! Inkypete

Please try this solution :

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

i cleaned the clear file strip behind the carriage by rubbing it between my fingers and my printer started working again. before that i had paper jam and carriage jam and it wouldn't do any printing or copying.