Question about HP Photosmart C6100 All-In-One Printer

1 Answer

Failure to print

Ink system has failed. Unable to copy, receive fax or print. Refer to print documentation Error 0xc05d0082 Turn power off; then on again

Posted by kylie689 on

Ad

1 Answer

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 42 Answers

Please follow the below steps.
STEP 1.
Please take out all the cartridges and clean the copper contacts with the help of a lint free cloth and the water.
STEP 2.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
4. Turn on the printer, if it is not on.
STEP 3.
Reset the All-in-One to the factory default settings by using these instructions:

1) Press Red Eye Removal & Print Photos button simultaneously

2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.

3) Press Right Arrow button untill "Reset Menu" is displayed. Press OK.

4) Press Right arrow untill "Semifull Reset" is displayed.

5) Press OK.
Arter all these steps, if the issue still persists, please follow the below steps.

A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Press and release the right arrow button until the display says “System Configuration Menu”.
1. Press and release the “OK” button.
2. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
3. Press and release the “OK” button.
4. Display should say “Hardware failure status: Clear. Press OK to clear”.
5. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
6. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
7. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
8. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
9. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.

Posted on Apr 19, 2010

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

"Ink system has failed. Unable to print. Refer to printer documentation. Error: 0xc18a0101 Turn power off, then on again."


The first problem is you have an ink jet consumer printer. Go to their support site and search that error code. That may help, but don't count on it. HP is notorious for selling defective products and have lost more than one class action suites. you can try these steps http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3204785&tmp_track_link=ot_search
But it could also be the error for when the ink resovors are full in the bottom of the machine. It will stop working by design then. If it were to over flow you would see where all that ink went you been buying, so they stop the machine before that happens. Best advice is take it to the nearest dumpster and deposit it inside it, and buy a laser printer. It was the best thing I ever did.

Jun 17, 2014 | HP Photosmart C6180 All-in-One Printer,...

2 Answers

Error: 0xc18a0106


replace the print head unit not the cartridge.

Jun 17, 2012 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Ink system has failed. Unable to copy, receive


normally in this scenario the whole printer needs to be replaced..

Oct 22, 2009 | HP Photosmart 3310 Printer

1 Answer

Ink failure


put ink cartridges in the printer

Jul 20, 2017 | HP Photosmart C7280 Laser Printer

2 Answers

I have a Ink System Failure.


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Dec 20, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Office Equipment & Supplies

4 Answers

Ink system has failed


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 18, 2008 | HP Photosmart C6100 All-In-One Printer

Not finding what you are looking for?
HP Photosmart C6100 All-In-One Printer Logo

505 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

efs_perpends
efs_perpends

Level 3 Expert

1997 Answers

Cindy Wells

Level 3 Expert

6197 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...