Hi I have a samsung dvd4300 and I put a dvd in the machine on top of one already in there. It says loading, open and close, but will not perform these operations...of course...how do I manually get it to open?
If you are comfortable taking the cover off, you can try removing the cover and remove the dvd's yourself.
IF you are not comfortable removing the cover then, you can try to take a credit card (Actually, if you have any of those JUNK credit cards that the CC companies send out as trial offers, those work the best, and who cares if you bend those, they get tossed anyway) and bend an edge at a 90 degree.. (about 1/8" of the edge) so it makes like a small ledge. try to fit it inbetween the top of the door, and then see if you can open it up. Some players have a seperate door, and some trays are attached to the door. You might be able to help it out or unjam the tray this way.
And in the Future, with any other CD/DVD Players, use your remote control or the open and close button to open and close the tray, and NEVER Push on the tray itself. If I had a dollar for every dvd player tray that Ive fixed because of this, I would be buying bill gates dinner. (not really, but you get my point)
Good luck.
Mac =)
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