HP OfficeJet 7110 All-In-One Thermal Printer Logo

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Posted on Mar 21, 2008

HP Officejet 7110

There is an carriage error. It says open door, latch carriage, then hit enter. When I do that, it makes a jammed sound and the error comes up again.

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  • Anonymous May 06, 2008

    gives almost d same prolem carriage error, wyt red lit blinking close ive tried the soln it work d problem stil persist

  • HERO22 Jul 28, 2008

    There is an carriage error. It says open door, latch carriage, then hit enter. When I do that, it makes a jammed sound and the error comes up again.

    The below given solution does not help because the carriage is blocked in the 'garage' (position fully right side), cannot move it manually nor any other way: 

    Open door, disconnect power.
    Move carriage to center by hand and ensure it IS latched.
    Close door.
    Reconnect power.


  • Anonymous Oct 10, 2008

    i just bought the same printer mine is not locked all the way in the parked position, it doesn't seem to want to go to the park position. It rolls back and forth and says the same thing.

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  • Posted on Mar 21, 2008
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Try this:

Open door, disconnect power.
Move carriage to center by hand and ensure it IS latched.
Close door.
Reconnect power.

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Error message= open door clear carriage jam and

I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.
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I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...

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IDS failure, call HP message comes up

Hope this helps you. This error is caused by either a correct or incorrect detection of air in the manifold. The steps below will clear the error condition, which should solve the problem if it is caused by an incorrect detection of air. If there really is air in the manifold, however, this procedure will not solve the problem and the printer will have to be serviced. Step 1 - Remove all printheads CAUTION: Do not touch the printhead tower. Do not remove the printhead handle. Keep printheads out of the reach of children. Figure 1: HP 14 printhead c00042423.jpg 1 - Handle 2 - Tower
  1. Make sure the unit is plugged in and the power is turned on.
  2. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
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  4. Open the printhead latch. See the illustration below. Figure 2: Open the printhead latch c00042424.jpg
  5. Remove each problem printhead by lifting the printhead handle and pulling up. See the illustration below. Figure 3: Remove the printhead c00042425.jpg
Step 2 - Reset the internal error state NOTE: This step must be performed before the printheads are re-installed.
  1. Close the printhead chute.
  2. Close the access door.
  3. Plug the power cord back in.
  4. Turn on the power. The front panel should read No Printhead. Will damage Product. Insert [color name] [icon] printhead now . NOTE: The carriage may make a grinding noise when you turn the power on. This noise is normal.
  5. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  6. Wait two or three seconds, then unplug the power cord.
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Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. Step 3 - Insert the printheads
  1. Place each printhead in its slot in the printhead carriage. The colored shape on the top of the printhead should match the colored shape on the proper slot on the printhead carriage.
  2. Press down firmly and evenly on both the front and back of the printhead, as shown in the illustration below. Proper seating is essential to making good electrical contact.
Figure 4: Seat the printhead c00042431.jpg Step 4 - Close and check the printer
  1. Close the printhead carriage latch and make sure the loops catch the hooks. See the illustration below. Figure 5: Loops catch hooks c00042432.jpg
  2. Snap the latch into place.
  3. Plug in the power cord.
  4. Close the print carriage access door.
  5. Turn on the power.
  6. If the error clears, a message to align the printheads may appear on the HP Officejet D and HP Officejet 7100. Press Enter to align. If the error persists contact HP. Printhead replacement will not resolve this problem - the printer will have to be serviced.
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HP Officejet 6110 "Carriage jam" error message

Get Instant services and solution for your HP Printer support. Printer services USA is here to fix your printer anywhere anytime, just call us on our toll-free printer number +1 866-918-4391 or for more visit our official website
https://www.printsupportusa.com/

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Wait about 30 seconds or so to make sure any errors being held in the copier's memory by any residual electrical charge clears.

Plug the power cord back in to the back of your product and turn it on. My guess is that you'll be prompted to go through a cartridge alignment procedure. That may well clear up the problems you see.

Just in case, I'm posting a link to HP.com to instructions on how to clearn the electrical contacts on the print cartridges and print carriage. There are also instructions on this page regarding latching cartridges. These seem to be fairly easy processes, but if not done correctly, can result in continuing errors:

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Print back your results and good luck.
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HEW Office Jet 7110

Connie- lol sorry but this sounds like a carriage stall issue. i have dealt with this unit many times and it used to be the bomb back in 2004.

Follow the steps mentioned on the link and it may magically work for you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&dlc=en&cc=us&lang=en&product=91472


One last terrible thing you can do to make or break this thing is tolift it 2 inches(without the cartridge in it) and drop it-that may getthe stalled carriage moving.

Move the carriage left to right with your hands.

If nothing works got a new aio the new stuff they have is pretty good and the ink utilisation is much more effective now.

I hope it helped!!
Keshy
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When you open the door, disconnect power, center carriage, close door and reconnect power... that doesn't work?

Only other thing you can try is removing printheads and cartridges and doing a semi-full reset. After removing those, disconnect power for 30 seconds. Hold down #,6 while plugging the powercord back in. This will do a hard reset on the unit.

IF that does not fix it, new cartridges 'can' make a difference, but it's unusual. To be honest it's a lot of money on an unlikely fix.

Otherwise, your unit will need to be serviced or replaced...
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