Philips GoGear HDD1830 MP3 Player Logo
Posted on Apr 17, 2010
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I have the philips go gear hdd1830 and it wont turn on. I tried to connect it to my computer and it does not show that it is connected to the computer and no charge as well.

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  • Posted on Apr 22, 2010
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It could also be the USB port on the MP3 Player

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  • Posted on Apr 17, 2010
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Hi it sounds like the onboard battery is flat, so will not swich on. You have also stated the player is not recognized by the PC and not charging.
Try another USB lead and also try another USB port, either of these could be at fault.

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Related Questions:

1helpful
1answer

How can I get an instruction manual for this MP3 player. lost mine 8gb
Hi

Please check the below link for the user manual for your Philips Go Gear HDD1830 player--

Philips Go gear HDD1830 MP3 Player User manual

Also check the Quick Start guide at this link---

Philips Go gear HDD1830 quick start guide

Hope this helps...

Daniel
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Sep 17, 2010 • Philips GoGear HDD1830 MP3 Player
1helpful
1answer

I added new songs to my phillips go gear...now when i turn it on it shows there is no music on it, but when i connect it to my computer and open the file it shows music is on there. why wont my list...
Is there only certain music or all of them? Maybe it can't read the format of the music.
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Apr 26, 2010 • Philips GoGear HDD1830 MP3 Player
1helpful
1answer

When i connect it to my computer, the computer doesn't appears at "my computer"
Your Philips go gear probably has virus in it. Format it manually and then try it will help alot..!
Thankyou. :)
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Jan 08, 2010 • Philips GoGear HDD1830 MP3 Player
0helpful
1answer

Dont turn on
Make sure the hold/lock was not engaged.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
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Feb 26, 2009 • Philips GoGear HDD1830 MP3 Player
0helpful
1answer

My player(hdd1830/17)is not booting and not shuting down?
Reset ti first, and see how it behaves. If that fails:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
Read full answer
Feb 24, 2009 • Philips GoGear HDD1830 MP3 Player
0helpful
1answer

Wont turn on
If you have hooked up an HDD1830 to a computer running either Windows Vista or Windows Media Player 11, that player is history.

If not:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
Read full answer
Feb 17, 2009 • Philips GoGear HDD1830 MP3 Player
0helpful
1answer

It wont turn on!
Make sure the gold/lock is not engaged.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
Read full answer
Jan 22, 2009 • Philips GoGear HDD1830 MP3 Player
0helpful
1answer

Philips GoGear will not repair
Uninstall your Windows Media Player 11, and rollback to Windows Media Player 10 first. instructions at microsoft.com or www.usasupport.philips.com.

Then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mps Doctor
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May 30, 2008 • Philips GoGear HDD1830 MP3 Player
0helpful
1answer

Computer doesn't reconize my mp3 player when connected
Check out the Philips support website for the HDD1830:

https://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD1830/17&mid=Link_FAQs&session=20080312163944_90.240.45.164&hlt=Link_FAQs
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Mar 12, 2008 • Philips GoGear HDD1830 MP3 Player
0helpful
1answer

Some problems
Try downloading the more recent version of the HDD1830 software at the Philips website - www.usasupport.philips.com

Also, you can try both a Repair and an Update through Philips Device Manager: (Warning - both processes will delete all files form your GoGear)
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
Read full answer
Jan 19, 2008 • Philips GoGear HDD1830 MP3 Player
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How can I get an instruction manual for this MP3 player. lost mine 8gb

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