Dyson DC14 Animal Bagless Upright Cyclonic Vacuum Logo
Posted on Apr 16, 2010
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I believe the clutch on my dyson "animal" is stuck. It makes this horrible noise when you try to lower the brush roll to vacuum.

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  • Anonymous May 11, 2010

    Hi its Darran at Dyson. Your machine is designed to make this ratchet noise if the brush bar is obstructed. We would recommend checking the brush bar and soleplate area and removing any blockages or hairs/threads that are wrapped around the brush bar. Full details on these checks can be found in our Support section online at www.dyson.com. Kind regards Darran Dyson Customer Service

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  • Posted on Apr 16, 2010
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Hi its Darran at Dyson.

Your machine is designed to make this ratchet noise if the brush bar is obstructed. We would recommend checking the brush bar and soleplate area and removing any blockages or hairs/threads that are wrapped around the brush bar.

Full details on these checks can be found in our Support section online at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

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http://dysonmanuals.inc.io/

 

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