Turns On but not past the loading screen

Hello :

I recommend you to reset your RoadMate .

To reset your RoadMate please follow these steps :

1: Locate the button marked "Reset" on the left, right or bottom of the unit.

2: Using a thin object, such as a paper clip, depress the button for two to three seconds. The unit should reset.

3:If the unit does not reset, immediately press the button again and hold it for up to 10 seconds.

NOTE : Please don't attempt to perform a factory reset on the Roadmate or Maestro GPS units by holding down both the "Reset" and "Power" buttons. This will cause the GPS unit to format its own hard drive. Doing so will erase all data, including the GPS software, from the unit.

This solution should help with your problem . If that didn't help , then I recommend you call Magellan service for help .

PLEASE DON'T FORGET TO RATE !