Having problems with motorola h710 bluetooth people cant hear me but i can hear them clearly

H710 isn't A2DP compatible so you can't listen to music.

mark
Motorola Support

The microphone is defective. Take back to motorola or call 1-877-motoblu

It is very possible that you have a dust particle lodged in the area of the microphone. The microphone itself has a TINY hole that the sound goes through. A piece of dust lodged in the hole will ruin the sound reproduction. If you examine it with a magnifying glass, you may find the something sitting there.

I believe this device carries a 1 year warranty from Motorola. Here is a link to the H710 support page.

http://www.motorola.com/Support/US-EN/Consumer-Support/Accessories/H710_Default_Support_Loc%253AUS-EN

Hope this helps,
Best Regards,
Mark

Hello Steve. This is a common problem with the H710, with no available explanation. I recommend that you take the bluetooth and your phone into the phone store where you bought the bluetooth and have the technician there check it out. Joe

Thanks for choosing FIxya!

This is a common problem with the H710 and H715 which are essentially the same product. The microphone is failing or has failed. I have tried to find a replacement microphone on line but have not. I was thinking of calling Radio Shack to see if they carry.

Here's the instruction manual for the H710:
Motorola H710 download instruction manual .pdf 2MB

You'll have to check your owners manual for your Droid, but it's probably under Settings > Connections > Bluetooth (Turn on) > Discover (Pairing code 0000)

This could be due to a phone setting.
You probably have the phone or the blue tooth in the "mute mode"
check you instruction manual or the phone settings to see if you have it voice muted for privacy.

Could be that the headset has been muted by accident. To unmute, tap both volume buttons at the same time until you hear a tone or kind of beep.

Go in phone to setting then go to bluetooth and press it then select voice routing incoming hands-free

I recently had this same problem with my Motorola H710 Bluetooth & my Samsung SGH-A737. I could hear the people on my Bluetooth, and they couldn't hear me. It wasn't muted. I tried turning both the phone & the bluetooth off, then back on, first one, then the other, then vice versa; nothing worked.

Finally I deleted the H710 from my phone & reinstalled it. This fixed the problem.

To do this, navigate your phone's menu looking for the Bluetooth/Connections portion (every phone is different); select the bluetooth, then delete it from your phone.

To reinstall it, turn the bluetooth off. Then go back to your phone's menu and look for the equivalent of "Search For New Devices"; then, turn on the bluetooth. When your phone finds it, select it. The phone will ask you to input the pin. If it's the Motorola H710, the default pin should be four zeroes: "0000". I have heard this is the same for other Motorola's as well, but I can't say for sure. If you have another brand of bluetooth, either get out the manual and/or box (which should have the pin in it somewhere), or else get online and Google the model number and the word "pin"; you'll probably find it.

After I reinstalled it, it worked like a charm.