To Whom It May Concern:
While my Haier dehumidifer can be turned on normally (with all the lights and indicators functioning) it does not collect any water. The fill tank remains dry as does the surrounding areas indicating that the unit is not leaking but, apparently, not pulling in water. Due to air quality I brought in a second dehumidifier which works properly and collects water. Please advise.
Hello. If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.
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