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I can't access my yahoo messenger.what should i do?

Posted by www_jogie_tu on

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Anonymous

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What exactly is happening when you are attempting to access your Yahoo Messenger?

If it is hanging and not giving you an error message you might try the following:

clear out your C:\WINDOWS\TEMP directory (this is a storage area where files are stored before they are installed). Delete everything in this file, and your problem may be solved completely.
If this does not work, you may also need to clear out your Internet cache (temporary Internet files):
(Internet Explorer)
1. Open Internet Explorer.
2. Click on Tools -> Internet Options.
3a. In IE6 - Click on the 'Delete Files...' button on the Genral Tab
3b. In IE7 - Click on the 'Delete' button under the Browsing History section of the General Tab.
(Mozilla Firefox)
1. Open Firefox.
2. Click on Tools -> Options
3. Click on the Advanced tab -> Network Tab.
4. Click on the 'Clear Now' button under the Cache section.

- Empty your recycle bin

- Run Scandisk
1. Click Start->Programs->Accessories->System Tools
2. Select Scandisk
3. Select your hard drive. If you have more than one, you should scan each drive individually.
4. Click Standard
5. Check Automatically fix errors.
6. Click Start

- Run Defrag
1. Click Start->Programs->Accessories->System Tools
2. Select Disk Defragmenter
3. Select the hard drive you wish to defrag and click ok.


If this still does not work try removing and reinstalling Yahoo.

Depending on your operating system you will need to get to add remove programs from there you will choose the selected program and click uninstall or remove, it may prompt you with some questions just answer them to your preference to continue. Be sure to restart your system if it doe not do it on its own.
I hope this answers your question.
Thank you for visiting FixYa for your solutions.
Susan
PS - Please be sure to leave positive feedback :0)

Posted on Apr 14, 2010

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