I dowloaded the software updates from the virgin website, after rebooting my computer i was left with the orginal installation files on the mp3 player. ive tried reformatting my player then putting the PP5020.MI4 file back onto it.
I have also reinstalled the software, the player is recognised by the software (WMP10) and i can sync music, but when i disconnect the player it says 'couldn't' find any music...'. the software clearly shows that the music is on there but its not on the player.
someone please help me, thanks
I have fixed this, and I hate this player, however this is the solution
I've uploaded ALL YOU'LL EVER NEED on this rapidshare link, I format my player and bringit back to life with only this...
http://rapidshare.com/files/106001227/Player.rar.html
1.- unrar to the player
2.- try if it works, if not go to 2.1
2.1.- install the software, included in the rar file, then try if it works it should
IMPORTANT: when you have manage to make it work do this, it will save you a lot of time
1.- browse your player to the system/data folder and backup those
files, if you get any future troubles (like no music found, strange
characters instead of artist's list) replace those files with your
backup, backup those files always after adding new music!!!
2.- save the rar file I've uploaded, if you have the wmp plugin already
installed and you get the "Oh dear this hard disk doesn't work" message
again, just format the player, and put every single file from the rar
to the player
3.- excuse my english...
any further problems --> msn: [email protected]
4.- help other virgin 5gb users
Hello, mind copying your Whole VM-500 Harddrive and backing it up and sending me the files?
i need the whole root of your VM-500 player! please
email: [email protected]
take the files copy to desktop (without music) and put them into a folder. Take the folder and zip it (right click send to Compressed .Zip folder) or use Winrar.
Once that is done upload @ www.sendspace.com once uploaded email me the link so i can download the Backup!! please!! and thank you!!
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