Willl not vacuum up the water

There could be a number of problems, one that the collection tank is not aligned properly. 2. Removable nozzle installed improperly. 3.Removable nozzle full of debris. 4 Red lint screen under collection tank clogged.
5.The collection tank is full. The answer to the first one is: Check tank alignment and secure with side latches. The answer to the second one is Unplug unit. Align two "hooks" into bottom first, then snap into place on top. The answer for third one is:Unplug unit. Remove nozzle and rinse under running water. The solution for 4. is:Remove debris from lint screen. And the solution for 5. is Empty tank

Try taking tank out see if the sensor that might be stuck or the tank may have a small piece broken off that keeps the auto shut off working. Try utube for further videos on this problem.

Hi there! The red float is there to let you know when your dirty water tank is full and needs to be emptied. If the float is popping up and the dirty water tank is empty or not full this is an indication that the dirty water tank filter is dirty and needs to be cleaned or replaced. Follow the link below to order a replacement filter for you vacuum.

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Hope this helps!

it is probably now that it is slanted registering empty even though there is water in it. Try making it level with a book or something and see if that helps

The red ball is the float/shutoff for full tank. That prevents water from overflowing and being sucked in to the vacuum motor. When the float shuts off the vacuum to the tank, the tank needs removed and emptied of dirty water. The float may get activated prematurely if the foam sock around it is dirty. It may be removed and rinsed.

Your cleaner should have a foam sock around the float cage in the recovery tank. Remove the foam sock and rinse it out with clean water. If these are very dirty, they may cause the airflow to be disrupted, causing the float to raise prematurely.

There is a shampooer head with shampooer brushroll, water tank, small hose that hooks to the tank, collection tray

Need to use the Kirby shampoo. It goes down as wet suds but you pick up the suds with the vacuum when it drys. Fill tank adding 1 cap full of soap (kirby soap only) per level on the side, this attaches on the side where the bag is attached

After using the shampooer you need to reattach the vacuum bag and main brushroll nozzle as though you were just vacuuming up dirt.

Instructions:

Lift the front of your kirby up (front part with light) open the handle on the dail in the front (if epquipt), remove the power head, put on height adjustment on highest level, turn dial on front of power head until you see 2 red arrows facing each other, unlock by turning knob, power head should come right off, get shampooer out the power head for shampooer with collection tray, make sure dial is set red on red, put on front of Kirby and lock in, turn dial to green on green arrows, fill tank adding 1 cap full of soap (Kirby soap only) per level on the side, this attaches on the side where the bag is attached, line up arrow and notch and turn, to hook up hose put Kirby down to lowest level, notched end of hose hooks in on tray other end on the tank,on/off switch refers to the foam, Turn machine on to lay the foam & scrub carpet, take shampooer back off to extract the foam once it's dry.

Good luck.

look on the bottom of the tank and there should be a fitting on there take it off and clean..there should be some hind of float inside the tank.turn it right side up and tap on the tank the float might be stuck

recovery tank empty where do you look to see where the hair ball is so i can clean it

You need to clean the debris channel. Put the machine on a waist high flat surface open it and remove the dirty water container. You will see three vertical screws which lock the scroll above the motor to the clear plastic panel at the front of the machine. Open these screws and remember which one belongs where. To the left of the scroll, there is a black horizontal screw which should also be removed. If you look closely, you will see the right hand of the first three screws (brushes face to your right hand) has also released the plexiglass (clear plastic screen where you see the dirt and soap flowing at the left side. Now put the machine on its side and look at the front edge of the plexiglass just ahead of the brushes. There are two screws which have to be removed - one on each side and bingo the plexiglass shape lifts clear. Clean out the muck, check the scroll channel for similar muck and reassemble.

The muck is plugging the dirt path and fooling the red float that the tank is full.

Re assemble the reverse of the disassembly procedure. Do not use a power screwdriver as you will likely shear the screw heads.

Good luck,

AMSW