Question about Canon PIXMA MX860 OFFICE AIO-2.5IN LCD 19.4X17.1X8.9IN All-In-One InkJet Printer

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Pixma MX860 - Error Code U052

Pixma MX860 - When I power on I get clicking noises then Error Code U052 - "The type of print head is incorrect. Install the correct print head." Now the printer won't print, scan, or anything. This is the same print head that has been working for a year, what's up with this? I've tried reseating the components with no better results.

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sujitsachu

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Hi,

Kindly follow this link: http://support-hk.canon-asia.com/contents/HK/EN/8000138702.html


Thanks
Sachidanand

Posted on Apr 13, 2010

Testimonial: "Thank you. I thought I had already reseated the component, but the graphics of this response were very helpful to insure I did not miss a step - K"

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Mel ITgreybeard Ivey

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In my case the replacement printhead did not work, directly out of the package. I tried it on 2 Pixma MX860 printers, on each of which an old printhead worked fine. I was tempted to return it - especially because the printhead as delivered was wet with ink and some other fluid, but found that a printhead cleaning procedure enabled it to function well (for me, this time).

For the procedure you will need: 1. Water; 2. Glass cleaner such as Windex; 3. Rubbing Alcohol; 4. A dish or bowl (plastic or glass or ceramic (or metal?) whose diameter is large enough to accommodate the printhead; 5. A heat source to dry the printhead after cleaning.

Procedure: 1. Spray the printhead liberally with glass cleaner. You may want to direct the spray into the incoming and outgoing ink orifices; 2. Soak the printhead in a water+glass cleaner solution dish for an indeterminate time; 3. Swish the printhead around in the solution to extract from the printhead ink that was presumably used in manufacturer testing; 4. Rinse the printhead off with clean water. Pat its orifices with a towel or paper towel; 5. Dispose of the solution; 6. Repeat steps 1 through 5 until no ink seems to be leaching from the printhead either into solution or onto the towel; 7. Pat the printhead dry with a soft towel or paper towel; Do NOT let the printhead dry any further yet!; 8. Soak the printhead in rubbing alcohol in the dish. Swish it around with the goal of displacing water left in the printhead with the rubbing alcohol. Let it sit in the solution for an hour or more; 9. Repeat step 8 with new rubbing alcohol another time or two; 10. Dry the printhead with non-destructive heat. I used a combination of soft toweling, sunshine and forced air house heat; 11. Try it out again in the printer. I hope that it works for you.

Posted on May 28, 2016

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Brian Lee

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Did you know about this? You may be able to get some compensation.
Canon class action suit

Canon USA Inc Consumer Class Action and
http://www.federmanlaw.com/Websites/federmanlaw/images/QUESTIONNAIRE.pdf

"...at least 16 different Canon printer models have been identified that display an error message of "U052: Wrong Printhead Error," after limited use. This error indicates that the printer does not recognize the printhead, or that the printhead itself is faulty, but disables all functions of the printer, including scanning and facsimile capabilities, rendering the printer unsuitable for its intended purpose and use."

Posted on Jun 24, 2015

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Errr u052 cannot print .


A lot of Canon printer's users come across with the error message, "U052 This type of print head is incorrect." It is a very common error on Canon printers and is fairly easy to troubleshoot.

There are two different scenarios related to U052 kind of error message.One is where the print head is not installed at all and then it is giving the 'U052 This type of print head is incorrect' error message.

And, the second scenario is where the print head is installed nut it is not functioning properly or probably not working at all. The below section will show step by step troubleshooting of both the scenarios.

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U052 error - The type of print head is incorrect. I have not changed the print head from new, and have done all that was suggested in the on screen help list. It would appear that I have to replace the...


u Can Follow this step :
http://support-sg.canon-asia.com/contents/SG/EN/8200986100.html

if that reference can't solved, in other reference i found this statment

http://www.canon.co.uk/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MP_series/MP620.aspx?faqtcmuri=tcm:14-610963&page=5&type=faq#Print%20head%20is%20not%20installed.%20Install%20the%20print%20head.%20U051/The%20type%20of%20print%20head%20is%20incorrect.%20Install%20the%20correct%20print%20head.%20U052
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If the Print Head is already installed, remove the Print Head once and then reinstall it.

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