My Harmony One won't charge. It's in its cradle. The cradle is plugged in and the light is on. I've wiggled the unit to make sure it is seated correctly. But it simply won't charge. Any suggestions?

Question 1

1helpful

1answer

My one year old Logitech Harmony 890 is not charging the battery. I have replaced the battery and watched it drop from full charge to 1/4 charge about 2 days. I have verified there is 8.5V at the pins in...

Generally there are three possibilities (apart from the battery going bad) that can cause your remote not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together. Good Luck!!

Feb 26, 2010 • Logitech Harmony 890 LCD Remote Control

2helpful

1answer

Harmony 785 charging cradle does not charge the remote. The cradle lights up as normal. There used to be a sound when the remote was put on the cradle, but it stopped a few weeks ago. The remote shows a...

Try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact I suspect.

If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. Also, if it is still under warranty, I woul advise contacting Logitech's wonderful support team to get replaced.

Hope that helps!

Feb 14, 2010 • Logitech Harmony 785 LCD Remote Control

0helpful

1answer

My harmony 890 remote stopped working; wouldn't

Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear additional beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Dec 16, 2009 • Logitech Harmony 890 Universal Remote

1helpful

1answer

I have a harmony 880 remote. Won't charge now.

Generally there are three possibilities (apart from the battery going bad) that can cause your remote not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). Opening the remote and checking to make sure that the plug is completely seated is another thing to check if all else fails.

Dec 11, 2009 • Logitech Harmony 880 Universal Remote...

1helpful

1answer

My harmony 880 will not charge

Generally there are three possibilities (apart from the battery going bad) that can cause your remote not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show

should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). Opening the remote and checking to make sure that the plug is completely seated is another thing to check if all else fails.

Dec 02, 2009 • Logitech Harmony 880 LCD Remote Control

1helpful

1answer

Dead. When I put on charger I get no response

Generally there are three possibilities (apart from the battery going bad) that can cause your remote not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show

should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). Opening the remote and checking to make sure that the plug is completely seated is another thing to check if all else fails.

Dec 01, 2009 • Logitech Harmony 880 LCD Remote Control

3helpful

1answer

Harmony 880 not charging in cradle it's there all nite and in the morn it still only has 1 bar

Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Oct 18, 2009 • Logitech Harmony One Advanced Universal...

0helpful

2answers

I have a Logitech Harmony remote. It won't take a

Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Oct 03, 2009 • Logitech Harmony 880 LCD Remote Control

2helpful

1answer

Base of Harmony 880 is plugged in and lit up. When I put the remote in the charger nothing happens. It doesn't even light up. I have cleaned the contacts. Remote will not turn on anything.

Generally there are three possibilities (apart from the battery going bad and the remote cradle not getting power, both of which are infrequent) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Oct 02, 2009 • Logitech Harmony 880 LCD Remote Control

0helpful

1answer

My remote wont charge? even on charger - it says

Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Sep 30, 2009 • Logitech Harmony 880 LCD Remote Control

Question 2

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logitech manual instructions on How to disconnect completely my logitech just want to disconnect the logitech and use my tv remote

Be the first to answer Sep 01, 2014 • Logitech Harmony One Advanced Universal...

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Just updated my tv to a Samsung LED Smart TV model UN60F7050AF. The remote turns on everything, but the smart tv opens with several icons and the TV picture at the top left. The TV picture is highlighted to select, but I can't select it so it opens to fill the entire screen. If I go to my Samsung remote, I can just touch the pad and the TV picture opens to the full size. This defeats the purpose of a universal remote..Help.

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Be the first to answer May 23, 2013 • Logitech Harmony One Advanced Universal...

Question 3

Anonymous

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I recently had this same problem. The remote displayed a "low battery" warning and could not be used, so I left it on the charger overnight and the next morning, it still had no charge. Everything seemed to be fine (and I verified that it was making good contact with the charger), but it wouldn't charge.

Finally, I pulled out the battery to see if there was any obvious problem. There didn't seem to be, but when I put the battery back in, the remote suddenly started working (and showed about a 75% charge).

So far, it seems to be working (and charging) correctly since then.

Posted on Mar 10, 2013

Answer 2

Jim Price

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You can remove the charger from the equation altogether. http://www.ebay.com/itm/Mobile-Universal-Battery-Charger-LCD-Indicator-Screen-For-Cell-Phones-1-USB-Port-/271305860542? This is the obvious solution here.

Mobile Universal Battery Charger LCD Indicator Screen...

ebay.com

US 5 99 New in Cell Phones...

Posted on Jan 26, 2016

Answer 3

Arnout

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I had the same issue. Battery, adaptor and cradle were OK. I opened the remote using the instructions from http://www.instructables.com/id/Logitech-Harmony-One-teardown/.
Steps 1 to 4; leave the rest.
Loosen the small print with the two charging points; it is fixed to the circuit board with a red and black wire. You can pull it out off the way. When i took a good look at the top left off the circuit board, wright above the black wire, i saw that the small component FB2 was broken. Just took it out and solderd the black wire loose. Place the black wire over the two contacts of FB2 and it's original contact and solder it with a bit more rosin core solder. Just put it together and bob's youre uncle. Good luck with youre repair.

Logitech Harmony One teardown

instructables.com

because had this lying around and it...

Posted on Jun 06, 2014

Answer 4 · 6/9/2009 12:00:00 AM

Anonymous

5 Answers

SOURCE: will not charge Logitech Harmony one

clean the golden contacts with alcohol

Posted on Jun 09, 2009

Anonymous

76 Answers

SOURCE: harmony 880 not charging in cradle

Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Posted on Mar 07, 2010

Anonymous

SOURCE: Harmony 785 charging cradle does not charge the remote

Try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact I suspect.

If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. Also, if it is still under warranty, I woul advise contacting Logitech's wonderful support team to get replaced.

Hope that helps!

Posted on Mar 05, 2010

Testimonial: "Thanks - this solution helps."

Anonymous

SOURCE: Where can I get a charging cable from wall to

Hi. If the part you are looking for is not available online, you can call Logitech sales at 1-800-231-7717 to get it.

Hope that helps:)

Posted on Mar 13, 2010

tomcalister

26 Answers

SOURCE: My Harmony One remote will no longer charge. I

This is a common problem for these remotes. Constant handling of the remote results in dirty charging contacts located on the bottom of the remote. Oils and acids from your fingers and hands also dirty the charging contacts. Also the contacts on the charging cradle can become dirty and have been known to not make solid contact. I would recommend cleaning BOTH the charging contacts AND the cradle contacts using a Q-tip and some good quality rubbing alcohol.Be careful to just wet the Q-tip and gently scrub the contacts only. Careful regular maintenance should help you resolve this problem. Also you could check the Logitech website for recommendations on how to clean their equipment.You can also try the rubber band trick!! Which is while placing the remote into the docking cradle, listen for a beep which indicates a solid connection. While still maintaining a solid grip on both charger and remote wrap a rubber band around both devices. This should ensure a good connection while the remote is charging! Good Luck!

Posted on Jan 05, 2011

Answer 5 · 6/9/2009 12:00:00 AM

Anonymous

5 Answers

SOURCE: will not charge Logitech Harmony one

clean the golden contacts with alcohol

Posted on Jun 09, 2009

Answer 6 · 3/7/2010 12:00:00 AM

Anonymous

76 Answers

SOURCE: harmony 880 not charging in cradle

Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Posted on Mar 07, 2010

Answer 7 · 3/5/2010 12:00:00 AM

Anonymous

SOURCE: Harmony 785 charging cradle does not charge the remote

Try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact I suspect.

If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. Also, if it is still under warranty, I woul advise contacting Logitech's wonderful support team to get replaced.

Hope that helps!

Posted on Mar 05, 2010

Testimonial: "Thanks - this solution helps."

Answer 8 · 3/13/2010 12:00:00 AM

Anonymous

SOURCE: Where can I get a charging cable from wall to

Hi. If the part you are looking for is not available online, you can call Logitech sales at 1-800-231-7717 to get it.

Hope that helps:)

Posted on Mar 13, 2010

Answer 9 · 1/5/2011 12:00:00 AM

tomcalister

26 Answers

SOURCE: My Harmony One remote will no longer charge. I

This is a common problem for these remotes. Constant handling of the remote results in dirty charging contacts located on the bottom of the remote. Oils and acids from your fingers and hands also dirty the charging contacts. Also the contacts on the charging cradle can become dirty and have been known to not make solid contact. I would recommend cleaning BOTH the charging contacts AND the cradle contacts using a Q-tip and some good quality rubbing alcohol.Be careful to just wet the Q-tip and gently scrub the contacts only. Careful regular maintenance should help you resolve this problem. Also you could check the Logitech website for recommendations on how to clean their equipment.You can also try the rubber band trick!! Which is while placing the remote into the docking cradle, listen for a beep which indicates a solid connection. While still maintaining a solid grip on both charger and remote wrap a rubber band around both devices. This should ensure a good connection while the remote is charging! Good Luck!

Posted on Jan 05, 2011

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My Harmony One won't charge. It's in its cradle. The cradle is plugged in and the light is on. I've wiggled the unit to make sure it is seated correctly. But it simply won't charge. Any suggestions?

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