HP OfficeJet 7310 All-In-One InkJet Printer Logo
Posted on Mar 19, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My fax sound but dont received any fax

I MOVE MY OFFICE TO MY HOUSE AND IN THE OFFICE I WORK BEFORE I LEAVE THE OFFICEJET 7300 JUST ONLY TO RECEIVE FAX OR TO SEND FAX OR TO PRINT ANY PAPER. AT THE BEGINER EVERITHING WORK BUT ONE DAY THE FAX STOP TO RECEVED FAXES; THEN I WENT THERE AND I CHECK THE SET UP FOR THE FAX EVERITHING WAS OK ,AND I CAN SEND FAX BUT I CANT RECEIVED FAXES, THE BEEP KEEP RINGING AND DOESNT RECEIVE ANY FAX.

  • Birama Mar 26, 2008

    am also facing the same problem but there is a small different, when somebody senting the fax there is an error , mean the voice indication ask as to enter a pin code. But i can sent the fax.

  • tinman7 Sep 05, 2008

    My fax machine brother mfc 465 cn say its recieving faxes but never prints them. I can' t find out why.

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Champion:

An expert who has answered 200 questions.

  • Expert 210 Answers
  • Posted on Mar 19, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Champion:

An expert who has answered 200 questions.

Joined: Mar 14, 2008
Answers
210
Questions
3
Helped
93199
Points
569

Hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HP6110 All in one

When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.
0helpful
3answers

L7780 is not receiving FAXE'S. Only Some of it ??

This is strange. Sounds like noise is in the line. Try searching the line for bad spots or replace the line. The ends could have corrosion on them also. The wires are most likely copper and the corrosion will be green. Check the box on the side of your house also. I would have the phone company check for noise in the line for you. Good luck.
0helpful
1answer
0helpful
1answer

Faxing to a residence

It may be that your CEO's fax machine is not setup to receive correctly. Have someone check the fax receive settings. Have them set it ot fax only and automatic receive.

Please remember to rate all users who assist you for free :)

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
2answers

Cannot receive faxes

1-are you sure it is in the correct jack? there are two in the back of the printer
2-when you did the install it should have done a fax line check
0helpful
2answers

HP Officejet v40 - Not Faxing or Receiving

I have checked all my connections and my hp office jet v40 is giving the message off the hook though the phone it is connected to is not off the hook.
0helpful
2answers

Can't receive outgoing faxes, but CAN receive in-house faxes

MAKE SURE YOUR PHONE LINE IS PLUGED INTO THE JACK ON THE FAX THAT IS MARKED LINE ALSO CHECK THAT THE MODE KEY IS SET TO FAX
0helpful
2answers

I HAVE A HP OFFICE 4315 ALL IN ONE PRINT.. I CANT GET FAX AUTOMATICALLY

Set to fax, ring it from another phone, what happens? Count how many times it rings before answering (if it answers)

 

Do you have other things attached to it?

 

Where is the phone line attached to socket marked line or ext?

 

Do you use Broadband? Has the fax got filters attached before it?

 

Are there other phones in the house or has the fax a dedicated line?

 

DONT YELL

Not finding what you are looking for?

175 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...