Generate a .cab file to troubleshoot System Restore

Method 1: Reregister Jscript.dll and Vbscript.dll

• Click Start, and then click Run.
  
• In the Open box, type regsvr32 jscript.dll, and then click OK.
  
• Click OK.
  
• Click Start, and then click Run.
  
• In the Open box, type regsvr32 vbscript.dll, and then click OK.
  
• Click OK.

If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps:

• Click Start, and then click Run.
  
• In the Open box, type msconfig, and then click OK.
  
• Click Expand File.
  
• In the File to restore box, type the name of the file that you want to restore.
  
• In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or
  click Browse From to locate the Windows XP .cab file.
  
  Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
  
• In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.
  
• Click Expand.
  
• In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart.

Open a dialog box that previously experienced the issue that is described in the "Symptoms" section of this article. If the issue recurs, go to the next method.

Hi

I suggest you run the SYSTEM RESTORE. Go to START, ACCESSORIES, SYSTEM TOOLS AND CHOOSE SYSTEM RESTORE. The choose the previous date that your Print Shop is working fine.

Please post comments if you need more help. Regards

Hi, you need to do the following:-

Click Start --> Run
Enter "services.msc" --> Click OK
Find Help and Support
Right Click and Start if already enabled

If not right click and select Properties
Change to automatic, then right click --> Start

Now close the services windows and go to "Help and Support"
or press F1

cheers HPC

hi,

if your running windows xp on your pc please try this


Clean boot procedure on Windows XP loadTOCNode(3, 'resolution'); To perform a clean boot procedure on Windows XP, follow these steps:

Warning You may temporarily lose functionality of some services when you follow these steps. When you restore the settings, the services are restored. However, when you restore the functionality, the original error message or behavior may return. Step 1: Start the System Configuration Utility loadTOCNode(4, 'resolution'); To start the System Configuration Utility in Windows XP, click Start, type msconfig in the Start box, and then press ENTER. Step 2: Turn off programs and services loadTOCNode(4, 'resolution'); To do this, follow these steps:

1. On the General tab, click Selective Startup, and then click OK.
2. Under Selective Startup, click to clear the following check boxes:
   • Process SYSTEM.INI File
   • Process WIN.INI File
   • Load Startup Items
3. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
4. Click OK, and then click Restart.