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I think you have to install the "Pinnacle Studio" Video Editing Software BEFORE you attach the USB Cable to the Pinnacle MovieBox. After the Studio software is installed on your PC, your PC should automatically recognize the MovieBox. You shouldn't really need a Manual for the MovieBox, it should just be a "Plug and Play" device once you install Studio. The MovieBox just translates the Analog Video signal (like the Output from a VCR- the yellow red and white cables) to a Digital signal into your PC via a USB Input. At that point on the Studio software, the "Capture" tab should recognize the signal from your "Source" (VCR, Videocamera, etc.) Then you can edit your captured video. If your PC still doesn't "see" the Moviebox, there is a dropdown box in the "Capture" settings with selections for "Capture Device". It may have a couple of choices besides "Pinnacle MovieBox" such as a "webcam" or some other video capture device. Just select the "Moviebox". The one other problem you may encounter is that some older versions of "Pinnacle Studio" don't work on Windows 10. If so, your only easy option may be to try it on an old Windows XP machine. I like the older versions of "Studio" more than the newer versions, so I still use an old off-line XP computer. Hope that works.
Be sure that your MovieBox capture device is selected under Studio's "Setup/Capture Source" selection (assuming you're capturing analog). If the MovieBox doesn't show up in that selection window, there could be a problem with the device.
Additionally, check in the Diskometer left-hand panel (this is found at the center of the bottom of the screen) and see that the correct input port value (either composite or s-video) is selected.
If you're capturing digital, then you'll have to use a Firewire connection to the MovieBox device.
I have the same problem. If you have an earlier version of Studio (i.e.; Studio 12) with which Moviebox USB works, then retain that version for capture. For all else, use Studio 14 by retrieving your captured footage from your hard drive.
Welcome to Fixya,
What is the Pinnacle capture device when you try to capture the video? Is that 500-usb or 710 usb? What is the Pinnacle program did you used? Need to know it before we proceed
This is the latest hardware device that can used for Studio 14.
Check the list.
USB based
710-USB
510-USB
700-USB
500-USB
MovieBox Deluxe
DVC-103
DVC-107
DVC-100
DVC-90
DVC-130 (There are no 64-bit drivers for this product.)
DVC-170 (There are no 64-bit drivers for this product.)
PCI based
700-PCI (a.k.a. Pinnacle Studio Deluxe 2)
500-PCI (a.k.a. Pinnacle AV/DV)
Any 1394 cards.
Are you using vista 32 or 64 bit system? If Vista 64 bit there is no driver for your device and the only available is 32 bit only. Aside from that you can check also the video cable you were trying to used. If firewire under import/capture tab of Studio 14 you need to select the name of your camcorder or dv camcorder. Check that out and try.
You need a TV tuner card to be able to read both audio-video signal, else how are you going to covert analog to digital. The VCR gives out analog output. ........sodeep
You can use a universal one but it has to be 3.3 Volts at 3 AMPS and the tip of the plug must be positive. If you have a radio shack by you they should be able to get you the correct adaptor.
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