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Onkyo TX-DS696 receiver center channel not working

I have an Onkyo TX-DS696 receiver. The center channel does not work, nor does the center pre outs work when plunged into an external amplifier. Also, when performing a test tone procedure, again no sound from center channel. I do get a very low distorted sound from the center channel when I have the volume all the way up (may be crosstalk). Everything else is in perfect operating order. I am 99.99% positive there is not a user error, but something internally wrong. The settings are correct. Can anyone suggest anything?

Posted by downessean on

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Anonymous

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The center setting is set to small. I have read the manual twice. The dialog when the volume is at a maximum level is noisy, but can still make out the dialog, no crackling, heaving hissing. (note only the center speaker is plugged in, and all other speakers are left disconnected so that I can only analyze the behavior of the center channel output). I am trying to narrow the issue down to a bad relay or more than likely a burned out transistor(s) or a capacitor.

Posted on Apr 10, 2010

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Can you say explicitly that the Center Channel speaker is defined as something other than NONE?

And how does dialog sound? If it sounds ok you're routing it to the front speakers. This is from the manual...

"For ideal Surround effects, all speakers should be installed. If a
center speaker or subwoofer is not connected, the sound from the unused channel is properly distributed to the connected speakers in order to produce the best Surround sound possible."

Posted on Apr 10, 2010

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