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Try connecting it to a computer if nothing Remove the back and check and see if the battery isn't fully connected push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screenand memory, Black screen Blue ring problem) and put the back on.Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
You can try to reset the device by pressing the power button for about15 to 20 seconds..if that doesnt work I would recommend you to go tothe sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
Software corrupt. Try finding out how to install it again or update firmware. If you cant, get another brand. THey like cheap, stop trying to ressurect the dead
I had the excact same thing just turn it on and let the battery run all the way down, then all you have to do is charge it. If this does not work make sure you are running the battery all the way down. Trust me this works.
Good Luck
Mine has froze a few times also, Remove the four screws on back cover and take out battery. wait just a little while and replace.... works for me ! Wish they would have put a reset button somewhere on player ( hummmm to easy..................
the same shit happened 2 me yesterday night. this is the second time it happend. the screen is blank but it still has alight. this morning i noticed that that light went off so i turned it on and it worked but it said battery too low so i charged it and its working. so give about a day to see iff it works, and i hope it works for u
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