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Posted on Apr 07, 2010

Paper jam. Paper jam was removed, but still shows

Paper jam. Paper jam was removed, but still shows there is a jam and won't let me print at all. I have tried copying with no problem, so I know there is no paper jam. How do I clear it. HP 5500 model

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  • Contributor 33 Answers
  • Posted on Apr 08, 2010
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Joined: Jan 30, 2010
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Off ur printer then clean paper pickup roller

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1answer

The paper had jammed when i was printing, i removed the jammed paper and tried printing again. however, the display on the printer shows paper jammed. what now?

You may have left behind a tiny piece of paper that tore off your sheet as you removed it. Make sure that you have all of the jammed paper and look carefully for any remnants inside. Look to see if the printer did not pick up a second sheet that is still in the system somewhere.
0helpful
4answers
0helpful
1answer

Printer will not print after paper jam. after removing the jam the ready light comes on and when we try to print again the screen shows it is preparing to print but it does not print

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.
0helpful
1answer

Paper jam problem fixed after removing toner and removing paper, but also now getting auto showing as well and ready and the cartridge ink levels. Auto not their before and now not printing. No errors...

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever. Check the following video hope this helps you.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

0helpful
1answer

Canon Pixma MP160 shows errors E3 and won't print

Hi there,

Error E3 : Check if the paper has jammed in the machine, reload the paper in the machine correctly and then press [Black] or [Color].

Paper Jams :
Cause : Paper jams in the paper output slot/ Auto Sheet Feeder.
Landscape Credit Card sized paper jams inside the machine.

Action : Remove the paper according to the following procedure.
1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the paper output slot, whichever is easier.
* If the paper tears and a piece remains inside the machine, open the Scanning Unit and remove it. Be careful not to touch the components inside the machine at this time. After removing the paper, close the Scanning Unit, turn the machine OFF and turn it back ON.
* If you cannot pull the paper out, turn the machine OFF and turn it back ON. The paper will eject automatically.

2) Reload the paper into the machine and press [Black] or [Color].
* If you have turned OFF the machine in step , you will need to retry printing, because this operation cancels any print jobs in progress.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.
Important : You cannot load Credit Card sized paper in the landscape orientation.

Hope this helps.
Have a good day.
1helpful
2answers

Message shows "Paper jam" but there is no paper jam

try turning off the printer for about 10 sec. to clear its memory and turn it back on.. then print again
0helpful
1answer

Paper error showing. I pulled out paper jam and none showing, yet cannot get it to print

When the Printing job initiated, the pages will print slowly and we cannot pull the paper from the printer. That will lead to the paper push becomes inactive.

Thnigs to do for rectifify the problem :

01. Please remove the toner / cartridge from the Printer..
02. Please remove the jammed sheets from the roller.
03. If any other opening available in the printer, that also can be opened.
04. Please try to pull out all loose sheets available in the printer.
05. Clean the roller with good cloth and remove all dusts from the printer.
06. Install the papers in the In Tray properly.
07. Reboot the system along with the Printer.

The above points will solve your paper jam problem in the printer.

Have a Nice day
0helpful
2answers

Printer keeps saying paper jam even after all doors are cleared of paper jam. Reset didn't work.

Dear, there is very minor mechanical fault but it is better to visit the repair shop to fix it.

Best regards
6helpful
3answers

PAPER JAM ERROR 201.02

if you are gettiing a 201 error without any paper in the printer you will need change the main motor drive if it fails to initialize this is the error that will show up and there is no other way to reset it
1helpful
1answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...

Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.
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