Did you check the vacation switch on the side of the machine? The "O" should be up in the air and you should see orange around the switch. If not, then press it so the "O" is up in the air. If this doesn't work, then call Customer Service with the model and date code. There are also seal kits available for the older Bunns-if you call Customer Service with the model and date code, we can check to see if it is available.
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