If you want it to be fully working again, your touch panel needs to be replaced. If you want to do it yourself, the goodnews is, it's not too hard to open it. Here is an iPod Repair Guide that shows how to open an iPod. If you want somebody else to do it for you go to iPod Repair.
You can actually replace the cracked screen by your self. You can save money by doing it. Here's how:
http://www.rapidrepair.com/guides/ipodtouch2/ipodtouch2grepairguide.html
Good luck!
SOURCE: MY IPOD TOUCH SCREEN IS CRACKED!!!!!!!!!!!!!!!!!!!!!!!!!
my screen on my ipod touch is cracked from one corner to the other...it still works fine, but doesn'tlook very good. my limited warranty hasn't expired, but i don't have the apple care thing. I don't know what to do! please help.
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