2wire 2700HG-B Router (2700HGB) Logo
Calvin DiBartolo
Calvin DiBartolo Posted on Mar 17, 2008
Answered by a Fixya Expert

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2700HGV-B rebooting Kind of a wierd problem. My PC is not monitored by the firewall (DMZPlus) and my girlfriend doesn't do any internet-heavy computing. I have 2 Digital Cable boxes but they have never caused problems. Basically, The router loses connection (doesn't reboot, only internet light switches off) whenever I try to refresh the server list in STEAM (doesnt matter which settings) download a new map in Counter Strike Source, or simply try to play Team Fortress 2 or Portal (Portal isn't even online enabled). I thought maybe it was the new-generation of their games, but HL2 Episode 2 doesnt cause any problems. Team Fortress 2 will continually lose connection about 5x after connecting to a server for 16 seconds each (the time for the internet to come back), after which it works fine as long as the map doesnt change. Otherwise, it works perfectly. Firewall log is continually filled up though, which is extremely odd as I turned the firewall logging off (or at least as much as possible), and before my internet was disconnected (no settings were changed at all, even the speed and phone number are the same), I didn't have the firewall issue (didn't have TF2 or Portal then to compare)

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  • Calvin DiBartolo Mar 29, 2008

    My ISP provided the router and did some testing after I called them about this problem. Apparently They have revision B2, I have B1. But the testing showed that my router is fudged, so they're coming to either fix or replace it. Could being on the floor under a drawer have caused this?

  • Anonymous May 11, 2010

    are you using port forwarding at all?  most of those games probably require a specific port to be routed to your computer.

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  • Posted on May 13, 2008
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Is this device a modem and router in one, or a router only that connects through a separate modem?

If it's a combo device, then a firmware update will probably fix your issue. Your ISP should be able to fix this. Hiding the device on the floor under a drawer could actually cause this because, like any computer, a router needs air flow to cool it off. Routers can overheat and freeze up leading to some weird symptoms.

If you have two devices (router and modem) then make sure it's not the modem acting up.

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