Printer feed will just not grab paper

Hello -

From Support information I found on the Canon website, the paper feed rollers of your PIXMA iP1900 may need cleaning.

Source:
https://www.canon.co.uk/support/consumer_products/content/faq/?itemid=tcm:14-609974

The feed roller cleaning function allows you to ckean the paper feed roller. perform feed roller cleantng when there are paper particles sticking to the paper feed roller and paper is not fed properly.
The procedure for cleaning the feed rollers is as follows:

1.Prepare the printer
Remove all sheets of paper from the rear tray.
2.Open the printer driver setup window
3.Click Roller Cleaning on the Maintenance tab
The confirmation message appears.
4.Execute paper feed roller cleaning
Make sure that the printer is on and click OK.
Paper feed roller cleaning starts.
5.Complete paper feed roller cleaning
After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper into the rear tray, and click OK.
Paper will be ejected and feed roller cleaning will be completed.
+++

Best wishes.

Solution: Cleaning The Paper Feed Rollers (Windows) iP1600

Clean The Paper Feed Rollers (Windows) Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:

1. Open the printer properties.
   
   
2. Click the 'Maintenance' tab and click 'Roller Cleaning'.
   
   
   
   
3. Remove all sheets of paper from the auto sheet feeder.
   
   
4. Confirm the following message, and click 'OK'.
   
   
   
   Note: Clicking 'OK' will activate the paper feed rollers 30 times. Thisactivation will take about 90 seconds. Do not perform other operationsuntil this operation has finished.
   
   
5. Confirm the following message, and click 'OK'.
   
   
   
   
6. After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.
   
   
   
   
7. Confirm the following message, and click 'OK'.
   
   
   
   Note: The following message is displayed when the paper is fed and ejected.
   
   
   
   
8. Click 'OK'.

Roller Cleaning is completed.
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Hello.

There are lots of reasons why this would happen:

Foreign object (could be very tiny)

Any power lights flashing ?

Paper feed rollers may need cleaning - try (from Canon Support):

1. Ensure that the printer is turned on. If any paper is loaded in the printer, remove it.

2. Select which roller to clean, the auto sheet feeder's or cassette's, by pressing the <Paper Feed> switch on the printer.

3. Hold down the <Resume/Cancel> button; when the Power lamp flashes green three times, release the button. The paper feed roller will rotate as it cleans itself.

4.. Repeat step 3 twice.


5. Load three or more of A4 or letter sized plain paper in the auto sheet feeder or cassette, as selected in step 2.


6. Repeat step 3. The paper that is loaded in the printer will be fed through the printer and ejected.


7. If printing problems persist, repeat step 6 up to three times.

Could be a hardware error and the printer would need servicing - still under warranty ?? If so, return to Canon for repair or replacement.

Hope this helps.

1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:

1. Open the Printers folder.
   
   - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.
   
   - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'
   
   - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'
   
   - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
3. Click the 'Maintenance' tab and click 'Roller Cleaning'.
   
   Remove all sheets of paper from the rear tray, then click 'OK'.
4. Confirm the message, and click 'OK'.
   Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
5. Confirm the message, and click 'OK'.
   
   After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.
   
   
   
6. Confirm the message, and click 'OK'.
   
   Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.
   
   Click 'OK'.

Roller Cleaning is completed.

Hi,

Its printer feed roller problem. Roller needs cleaning . Clean all the roller using cotton moist with cleaning liquid eg. Petrol , Spirit or even Nail polish remover. Clean all rollers properly . It will resolve your issue.

Try cleaning the rollers again and fan the paper. When you clean the rollers, use alcohol and a lint free cloth. Don't put too many sheets in the feed tray.

Have you still getting the problem, have you done cleaning of Cartridge, its nozzle and Contact strip.. then cleaning of Printer roller or carriage rack.. Do a Service of it or get it done by Technician.

Also check the feeder tray.. to grab paper one by one by printer.. Manually

Take all updates for printer and OS.

If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.

1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).
   
   
2. Press the <Menu> button.
   
   
   
   
3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.
   
   
   
   
4. Use the right / left cursor button to select [Maintenance], then press <OK>.
   
   
5. Perform the paper feed roller cleaning three times.
   
6. 1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.
      
      
      
   2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)
      
      
7. Check if the paper feed roller cleaning procedure resolved the issue.
   
8. 1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
      
   2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.
      
      
      
   3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)
      
      
9. If paper is not fed properly, repeat step 6 up to three times.

Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.

1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.
   
   
2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.
   
   
3. Press the <HOME> (A) button.
   
   
   
   
4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.
   
   
5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press <OK>.
   
   
6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.
   
   
   
   
7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)
   
   
8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.
   
   
9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.
   
   
   
   
10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)
    
    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.
    
    

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF

The above illustration shows a PIXMA MP500

Cassette


The above illustration shows a PIXMA MP500

Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click here to return to step 2

The most likely culprit is that the rollers that pull the paper are dirty. Use the steps below to clean the rollers.

If paper does not feed correctly, perform the following to clean the paper feed rollers:
1) Confirm that the printer is powered on.
2) Remove any paper from the printer.
3) Press and hold the <Resume/Cancel> button.
4) Release the <Resume/Cancel> button after the Power lamp blinks three times.

Note: The Power lamp will blink and the paper feed roller starts cleaning itself by revolving.
5) When the Power lamp lights in green, repeat Steps 3 and 4 up to two additional times. (Please wait approx. 30 seconds for paper feed roller cleaning to complete.)
6) To confirm whether cleaning has been performed properly, set a blank sheet of plain paper (8 1/2 x 11 Letter size) in the sheet feeder or cassette.
7) Press and hold the <Resume/Cancel> button and release it when the Power lamp blinks three times. (The paper set in the printer is picked up and fed.)
8) Repeat the process as necessary