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try it on another computer if that dosent work you should reformat your computer but first backup all your data by putting your another internal hardrive on your computer and move all your files you need to the empty hardrive and after that take the hardrive with all your stuff in it off the computer and then reformat the hardrive which the external hardrive does not work on and install a new operating system then put the other hardrive with all your stuff back on your computer and transfer your stuff into the hardrive with a operating system then try the external hardrive
OR you can burn all your stuff into a CD or a DVD OR you can put all your stuff into FlashDrives and then after you reformat the hardrive with an operating system put your stuff back into the computer and after that the external hardrive should work
hi i dont know how old this post is?? but right now iam having the exact same problem the only curious thing is that it works on MAC but not on PC, any help please?? or did you find a solution ??? thanks a lot
If it still has a valid warranty, exercise the warranty to get a free replacement.
Otherwise, open the enclosure, and separate the disk-drive from the USB-to-disk-drive adapter, and connect the disk-drive as a 'slave' disk-drive in a desktop computer, to see if the adapter was the problem.
You need to format the external drive. Format the drive as primary drive ans in FAT32. Insert the external hard drive into the USB port then Click on Control Panel - Administrative Tools - Computer Management - Disk Management. Then right click on Disk 1 removable drive and click Format. After the flash drive has been formatted it will indicate that its Healthy.
A Hard disk making noise, does not sound too good. if it was waorking before on both PC's & not having issues then it has to be with the unit. try on a nother computer. if its the same thing i suggest you look for that warranty card of yours.
Open the enclosure, plug the IDE cable into the back of the hard drive. Plug the power connector into the back of the hard drive. Mount the hard drive with the included fasteners. Close the enclosure, Plug in the power supply to the wall. Turn on the external drive. Plug in the USB cable to your computer. Browse your files.
go to control panel.. go to Administrative tools.. then .. go to computer management.. on the left pane.. click disk management.. u can detect all ur drives in here including those who are not seen by your MY COMPUTER..