Printing print job that already printed, says deleting but stays in queue and everytime I turn computer on document reprints again

Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

It sounds like you have a print job stuck in the print que. When this happens the print jobs after the stuck one will not print either. You will need to clear the print que and reprint the jobs. Here is a link to an article showing how to purge the print que and get your printer back printing again.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

Sounds like you have print jobs stuck in the print queue. Try deleting all documents in the queue and resending print job. Some print drivers choak on PDF documents. Try updating the print driver by download it from the manufacturer.

Try deleting printer then re-installing printer and updating the print driver.

1. make sure to check if the hardware is able to make color copies, that way u can be sure there is no harware issue. 2. You can download and run an HP utility tool that can help you fix the problem instantly from this page: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&lang=en&softwareitem=mp-91788-1 3. If you still get the same issue, restart the computer and check the print queue. If there are no print jobs in the queue, you resolved the issue. 4. If print jobs remain in the queue, check the connection between the HP printer and the computer, make sure USB is properly seated if its a USB connection, otherwise if it's wireless, make sure both devices are connected to the network. 5.If issue still persists,make sure the printer is set to online. 6.Manually clear the print queue, restart the comp then try printing again. &. If #6 doesn't resolve the issue.Restart the print spooler by clicking on Control Panel, then double-click Administrative Tools .Double-click Services--In the list of Services , double-click Print Spooler . The Print Spooler Properties window opens, then click Stop to stop the Print Spooler. Click Start to restart the Print Spooler.Click OK and restart the computer.Try printing again. 8. If print jobs from one specific software program are getting stuck in the print queue, the issue might be with the software program or the print driver.Close the software program from which you are trying to print, and then open it again.Print a document from the software program.If the print job gets stuck in the print queue again, try printing a document from Notepad to determine whether the problem is with the program or the driver.Repeat the steps earlier in this document to manually clear the print queue.Type a test message in Notepad and print it, making sure you select your HP product as the printer. If you can print the document from Notepad, but not from the software program, contact the software program manufacturer for assistance.If these steps resolved the issue , you do not need to continue troubleshooting. 9. Remove and Reinstall HP software, then try printing again. If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution. 10. A power reset drains the power from the product and returns to the same settings after restarting. A power reset is a common troubleshooting step, and you can perform one for conditions like print jobs getting stuck in the queue. With the product turned on , disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait at least 15 seconds.Plug the power cord back into the wall outlet.Reconnect the power cord to the rear of the product.If the product does not turn on by itself, press the Power button to turn it on. 11. If you have tried all of the preceding solutions in the order presented , and the issue is not resolved, try HP forums.

Restart your computer.

Turn off your printer and completely unplug the USB cable (from both the printer and the computer). Next check if the stopped document or the later documents are in the print spooler queue. If you can cancel all documents from the queue, do so. Otherwise: from Start Run (or the command prompt)
type: net stop spooler [enter]
then type: net start spooler [enter]

This works in XP and older MS Operating Systems but I've never tried it in Vista.

If you only enter the first command, you need to reboot the computer and then take a long coffee break after logging in before trying to print again.

Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

Hi Hot,
It would be a BIG help if we knew the brand, model, and any little ole' bit of info you might feel like sharing. The commands and prompts that would be helpful for one item can totally screw up another.