Black rectangle on screen

did you turn off the close caption settings in the set up menu.

I do know that on Zenith CRT televisions of the 1990's this will happen and all I did to fix it is to go to the menu and turn the text feature off. This may be true with your Sharp as well.

Just use your remote or the tv menu to turn off closed captioning.

Try and turn off the closed captioning. I had the same problem and it turned out that the closed captioning was on t1 instead of OFF. Hope this helps!!!!

Turn the device off( from the back button) press volume up and the flag button( third from the right) in the same time and power on the device. Keep pressed the two buttons untill a screen shows . Press ok and then another ok. Then restart the device. This will do it

I signed up for the "chat" and the problem was solved very quickly. Thank you - great service!

Check the border or the print view settings and other options

Turn off your closed caption...
Bill

I'm not sure what type of TV you are using,, but most all Large Screens have a reset button someplace. You should be able to reset the TV and fix the problem. Its not the remote, making the image appear, but a command from it was misinterpeted. Sometimes turning the set off will work, but most often it needs to be reset.

EXCEPTION... if you are using a cable box. Disconnect it from power, wait 1 minute and then see if the problem exists. If the cable box is on even with the DVD you may still have this issue. Please reset the cable, and if that doesn't work, reset the TV.
Thanks! //D

The dark rectangle appears because you have the closed captions on and set to TEXT. Closed captions set to CC1 puts the words on the screen and TEXT puts a black box on the screen. Go into the menu, navigate to the page with closed captions and set your captions to OFF.