Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

1 Answer

My dish DVR HD control doesn't work

I have a dish DVR hd and the dvr buttons don't work i tried to record something and it didn't do anything but it can still change the channels of the dish and turn off my tv but the DVR buttons dont work what can I do? please help..

Posted by lumaes200 on

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1 Answer

Ray Calo

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  • 358 Answers

Lumaes200,

You have indicated that you have a 622 DVR receiver, since this is where your posting was found. When you trying any of the DVR functions on the remote, do you get an error message (024 or 311) indicating that the function is not available at this time? If not, try unplugging the receiver for 10 seconds from the electrical outlet. This will reboot the receiver and re-acquire the satellite signal. Once the picture returns, try the DVR function. If the problem continues, please call 1-800-333-3474; we may need to replace the receiver. I hope this helps.

Ray Calo
DISH Network

Posted on Jan 21, 2011

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4 Related Answers

Anonymous

  • 56 Answers

SOURCE: I lose my audio often for non-hd channels with dish 622 dvr

The problem could lie in youir HDMI cable, this is a common issue. if you swap HDMI cables and still have the same problem then bypass your A/v rec and connect your 622 direct to your tv and see if the problem persists, it it does, then your DVR needs to be replaced, you can call dish for addition troubleshooting if it is in fact your DVR.

Posted on Nov 12, 2009

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Anonymous

  • 56 Answers

SOURCE: Need to Frequently Reset Dish Network HD VIP 612 Solo DVR.

When you bring up your guide look at the top of the screen and you will see the LIST: if this says ALL HD then press the guide button until you see ALL SUB or a menu and select ALL SUB. If your guide keeps changing by itself its possible to have remote interfence since you have a UHF remote, especially if you also see channel changes as well. Try setting the guide and go from there. If you still continue to have issues call 1-800-333-3474 for tech support for extensive troubleshooting or at dishnetwork .com/tech.













Posted on Dec 02, 2009

Matt Gonzales

  • 25 Answers

SOURCE: ViP211-HD DVR button won't work.....can't

Hello, my name is Matthew Gonzales with DISH Network. I'm sorry about any inconvenience, but the ViP211 is not a DVR receiver. If you have an external hard drive, you can activate the feature on the 211 to allow you to record movies to the external hard drive. It is a one time $40 to activate the external hard drive feature. Also, we can always look at getting a DVR receiver installed to replace the 211. If you have any other questions, feel free to email me at [email protected].

Posted on Dec 23, 2010

SOURCE: My VIP722 DVr keeps showing

Hi, Mary with Dish Network Customer Service. I apologize for the problem you have been experiencing with your signal loss on the HD channels. The majority of our HD channels come from a different satellite then the ones that carry our SD channels. It is not uncommon to have a signal loss on HD channels but still have good signal on the SD channels. We at Dish Network do not have the ability to effect the satellite signal in your home. If you have run the check switch test already and are still having a problem, then we will need to schedule a Service Technician visit to resolve the issue. If you would like to contact me directly at marycatherine[email protected], with your account# or phone#. I can review your account. I would like the opportunity to this resolved for you as quickly as possible. Thank you! 

Posted on Jan 12, 2011

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