Copier stopped working - has ADF jam message

Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

When using the ADF load the document with the side you want to copy, fax or scan facing UP in the ADF.

When using the platen glass load the document with the side to be copied, faxed or scanned facing DOWN on the platen glass.

Trust this helpful.

Please vote.

The way this ADF works is that there is a stationary scanner head and the machine moves the paper over it. The line down the pages is due to debris stuck between the page and the scanner. The ADF panel should open to show you the glass that needs cleaning. See the link below for full instruction. You should be able to test this by making a copy.

paten glass is the copy board glass.try cleaning both side,if still same.it can be off in additional funtion [copy board glass sign.turn it to off ]

bad adf board...

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Dirt.
Open the ADF, the top of the scanner/copier.
The ADF glass is the thin strip of glass on the left. Damp cloth with windex or any glass cleaner. Scrub the strip of glass.

HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:

• Clear the jammed media from ADF (HP LaserJet 3050, 3050z).

1. Open the ADF cover plate.
2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper.
3. Close the ADF cover plate.

• Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).

1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed.
2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside.
3. Lift the green handle, and rotate the paper picker until it is opened.
4. Gently remove the page without tearing it.If you feel resistance, go to the next step.
5. Open the ADF cover plate, and loosen the media gently with both hands.
6. When the media are stopped, pull the media out gently along the shown direction.
7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055).
8. Pull down the green handle.
9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur.
10. Close the ADF cover plate.

Have a good day

Hello sir; try to made 2 copies one go through by adf another one just put on the glass,if one copyclean another not clean then clean up the glass, if both copy all lines then replace drum unit.

open the adf and you will see small glass, on the glass is a spec of dirt or most proberly tipex, clean the glass and line will disapear