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1, ice maker may need to be replace, 2 water line may be frozen , if so turn off the freezer to defrost it for few hours, 3. when was the last time to replace the water filter? make sure you replace it when the time expired.
sounds like the mullion heater (drain tube heater is open). take back off (after removing all shelves, including the glass tray (remove 4 screws). Pull back out, careful not to pull wires off T'stat. Run the new wires on heater behind evaperator, placing heater down in drain hole. Good Luck Joe
Subzero ice makers arent all cut and dry. You could have an intermittent issue with either the ice maker itself, or the solenoid valve. SZs also often utilize a door switch which prevents the ice maker from operating if the door or the basket which the ice bucket sits in are not closed or in the proper position. If you have had other what would seem minor problems, that you have lived with, they can inadvertently affect different things. Most sub zero ice makers you can start manually by rotating the ejector comb clockwise as you look at the front of the icemaker, when the icemaker completes its cycle, do you get water to the ice maker, and do you get enough water, usually 140-150 ccs. If the ice maker continues rotating on its own after your initial start up, and receives the proper amount of water, either you have a cooling problem, a door or something is not in the correct closed position, you have a bad switch, or the ice maker is bad. If you receive little or no water at end of cycle, you have a bad valve.
check the fill tube for ice blockage.some times water will freeze in the tube and stop the water flow.also if the unit has a reset button on the ice make reset it a few times.and if tat does not change any thing check the fill valve and water supply line.last thing too do is replace the ice maker
The fill valve for the ice maker could be stuck partially open and dripping into the ice maker. If this is the case shut off the water line to the ice maker and if the water stops you will need to replace the ice maker fill vavle