What is the name of the software? Is that an FTP software?
Anyway if you are using DX-E401 Router you can enable DMZ (demilitarized zone) to your PC.
1.access your router configuration page (default ip: 192.168.0.1)
2.go to advanced tab
3.select DMZ
4.select enable then type the ip address of your server pc
5.apply settings
after that have someone try to access the files in your pc.
if the software you installed is ftp software then have them access it by this
ftp://internet_ip
the "internet ip" is the ip address found in the STATUS TAB of your router under the WAN catergory.
If this software you mentioned is using any particular application ports, you will have to open those ports for your server PC.
In that case you will to configure VIRTUAL SERVER. It's the actual term used by dynex. for you to have a general idea how to configure your pc behind your router please go to this link
http://www.dynexproducts.com/skins/skin_1/Topics/Documents/DX-E401_Manual.pdf
Virtual server configuration is in pages 22-23. It has detailed explanation of the terms used.
Hope this helps!
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