The ice maker is not working

Notwithstanding the ABSENCE of MAKE+MODEL...
(REFRIGERATER or ICEMAKER)...

Nothing came through with your "question"... ERGO

Most, generally & typically should be in front of everything that looks or sounds like a FACT.

Every ICE MAKER (I've ever worked on)has an on/off control...
Find it... turn it off, on, off & on several times (cycle the switch
(like lower the FILL wire ... or operate the on/off switch)).

ICE-MAKER heads are a relatively simple device with motor driven electro-mechanical sequencers that time water fill (adjustable), cube "done-ness" ((firmness by adjustable temperature)... and then "operate the fill valve... fill the tray...
Rotate the tray and eject the cubes.. refill with water...

If you can see or feel ice in your TRAY your...
you have NO ISSUE with your WATER VALVE...

To test this... use an ordinary water bottle and Put some water in your ICE TRAY...

Check back in an hour ...if your cubes have been NOT deposited into your ice bin... your ice-maker is turned off, has a open fuse or is defective & needs repair.

If it has ejected your cubes but you have not been refilled your WATER VALVE is defective... replace it.

Hope this helps.

Many icemakers use a bar or a sensor to shut off water when ice levels are at a maximum. Check to see if it's bent, missing, or pushed down below the ice level, tricking it into thinking there's no ice there.

The ice maker was an option that was installed where you bought the refrigerator. Most all ice makers work in a similar fashion. The device that tells when the ice tray is full may need an adjustment.

If the ice maker has completely stopped producing ice.

Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

If the ice maker is producing ice poorly.

When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

Hi

If the ice maker has completely stopped producing ice then check to see whether the ice maker has been turned off. For this you need to look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahrenheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary. If the ice maker is producing ice poorly i.e. if it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Hi

If the ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

and if the ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.


Please do rate the solution as "FixYa" and revert for further assistance.

Thanks
Rylee

There's no ice If your ice maker has stopped producing ice completely, check these, in this order:

• It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:



• If your ice maker has a small red plastic lever, lower it to lower the wire.



• If there's no plastic lever, simply lower the wire.



In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


• The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.



• The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Small or too few ice cubes If the ice maker is producing ice poorly--making small cubes or too few cubes--you probably have a clogged water line, a defective water-inlet valve, or a defective ice maker mold thermostat that isn't cycling properly. Check these:

• The water line that's attached to the back of the refrigerator. Make sure you have good water flow. If the flow is poor, repair, clean, or replace the tubing or the shut-off valve that supplies the water.



• The water-inlet valve. Replace it if it has failed.



• Check the freezer temperature. If should be 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.



• The ice maker mold thermostat. Make sure that it's cycling properly.

Specks in the cubes If you find black or gray specks in your ice cubes, have a look at the ice cube tray. If the protective coating is peeling away, the most economical solution is to completely replace the ice maker.

The bin has to reach the thermostat bulb before it can shut off. take s cube or two and rub it on the bulb. (the small wire looking thing on the side of the inside is the bulb) If everything shouts off then its working fine just needs to fill up, if not filling up - well that's another story. If you do this with 2 cubes and it doesn't shut off the thermostat is bad. Replace it and your problem is gone.
Hope this helps please rate me even if you read this more than 1st time please rate me accordingly and Good Luck.

The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repair

Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:

• Set the freezer temperature display to a lower setting. Freezer temperature must be 5 degrees Fahrenheit or less for the ice maker to work properly.
• Make sure that the water valve on the refrigerator water supply line is completely open. You can find the water valve where the refrigerator water supply line taps into your house water line.
• If you have a water filter in your refrigerator, change the filter cartridge. For instructions, see your Users Manual.

If you want your freezer to produce more than 120 ice cubes in a day, try the following:

• An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice, set the freezer temperature display to a lower setting.
• If your refrigerator has a Power Freeze function, press the Power Freeze button to speed up the ice making process. In the Power Freeze mode, both the compressor and the freezer fan run for 10 hours continuously. The ice making interval is reduced from 90 minutes to 55 minutes. If the ice bucket fills in less than 10 hours, Power Freeze stops automatically.

NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.